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Mike Porter
Refer Me
Mike Porter
Fleet and Retention Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
34 Reviews
34 Reviews
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34 Reviews of Mike Porter
October 20, 2024
Norm Reeves was the only dealer in S Cal to have the Honda civic hybrid hatchback we wanted. It was in transit and Michael Porter cordially and expertly helped us reserve the car and keep us up to dat Honda civic hybrid hatchback we wanted. It was in transit and Michael Porter cordially and expertly helped us reserve the car and keep us up to date on its progress and particulars. He was a pleasure to work with. More
by hkaye25
Verified Customer
September 12, 2024
Had a great experience NormvReeves Honda Superstore Cerritos and Mr. Michael Porter as my point of contact and sales associate. I even traveled from San Diego to purchase my vehicle from them. There wa Cerritos and Mr. Michael Porter as my point of contact and sales associate. I even traveled from San Diego to purchase my vehicle from them. There was always communication between Mr. Porter and myself. Felt like I got a great deal. More
by aangeli425
September 11, 2024
Great customer service. Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pi Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pilot touring best choice I have made in life. Thank you Kim Kelly highly recommended her and Honda cerritos. More
by nicolebernice5
Other Employees Tagged: Kim Kelly Lujan
September 10, 2024
The best dealership in the world that’s true outstanding customer service I will recommend anybody to buy a car or the service go to Norm Honda superstore in Cerritos customer service I will recommend anybody to buy a car or the service go to Norm Honda superstore in Cerritos More
by yunikon
Other Employees Tagged: Kevin Harris, Chandika De Silva, Albert Rosales, Adam Pacheco
August 29, 2024
My 2024 CRV hybrid hit 10k miles yesterday and I was able to get an appointment today for routine maintenance. The service advisor (Aaron) told me I had complimentary oil and tire rotation, but also a rear d to get an appointment today for routine maintenance. The service advisor (Aaron) told me I had complimentary oil and tire rotation, but also a rear differential fluid replacement. That service is $130 and I was told if I did not do it, Honda could void any repairs if my cars transmission were to start having issues. They would see I declined this service and therefore not honor the manufacturers warranty. Funny thing is, I have 2 friends who own the same exact car. Same year, same model CRV Sport Hybrid. They also got their cars at Norm Reeves and also got their first service there too. I was informed by BOTH That NO differential fluid replacement was brought up. That they weren't told it was a must. It was not brought up whatsoever. So why does my same year, same model car @ 10,000 miles needs to have service done at a cost of $130?? Mind you the car was done and I still had to wait 45mns since no one tells you where to go and what to do. I get it's a busy Saturday, but it's a bit chaotic. First and last time I get my car serviced here. Same for my friends. I feel a like I was kind of upsold for a service my new car didn't need. Especially a brand new car. If the metal shavings were an issue (like in Toyota's, who has had to do a massive recall) in the Hondas why doesn't the manufacturer cover this service?? And More-so why didn't Honda make the owners aware?Again, big IF. Thank you for losing my business. More
by cubasmiguelzre323
