Mike Gould
Mike Gould at Wellesley Volkswagen

Mike Gould | Page 2

Assistant Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.9
33 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

4.9

33 Reviews

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33 Reviews of Mike Gould

July 31, 2026

Dealership Rating
Employee Rating

I am always impressed with Karl's professionalism and honesty. He always keeps me informed on the status of the work being completed with my car. If anything occurs that is out of the ordinary, he let's More

by sadams_5038
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 31, 2026

Wellesley Volkswagen responded

It means a lot to hear Karl’s updates leave you confident in our work on your Volkswagen. Please reach out if there’s anything more we can clarify or address.

July 24, 2026

Dealership Rating
Employee Rating

The team at Wellesley Volkswagen consists of the consummate professionals. They will courteous, communicative and efficient. I’ve been to a few different dealerships over the years and this one ran More

by katiepren
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Wellesley Volkswagen responded

What a pleasure to read your feedback. Thank you for highlighting our team’s professionalism during your Volkswagen Tiguan service. Sam and our service staff are honored to be your top choice.

July 20, 2026

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The service was beyond expectations! They were willing to make a same day appointment. They made sure I got to the dealership with the car! More

by Katie
Service Price Transparency
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Recommend Dealer
Yes
Jul 20, 2026

Wellesley Volkswagen responded

Mike and our team are delighted we could fit you in on the same day and arrange a ride here. Thank you for trusting us with your Atlas service and for the great rating.

July 13, 2026

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The oil change was good and the service overall was not bad. Would go again. More

by WEIGUO7187
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Wellesley Volkswagen responded

We’re pleased that your oil change went smoothly and our service met your expectations. We look forward to welcoming you back for your Volkswagen Tiguan’s next maintenance. Thank you for the five-star rating.

July 02, 2026

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Always excellent. Took some time because of part delivery but prompt service. Considerate polite etc More

by sadams_5038
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Wellesley Volkswagen responded

Thank you for noting our team’s polite, prompt service during your Passat visit, even with the part delivery delay. We appreciate you trusting your Volkswagen Passat to us and look forward to assisting you again.

June 25, 2026

Dealership Rating
Employee Rating

Took my wife's car in for the 20k service. Drew and his team did an incredible job getting me back on the road in no time, including a tire rotation, wheel alignment, and of course the complim More

by Me
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci

Jun 25, 2026

Wellesley Volkswagen responded

Thank you for sharing your experience with Drew and our service team on your Volkswagen Tiguan’s 20,000-mile maintenance. It’s wonderful to hear the tire rotation, wheel alignment and complimentary wash helped you get back on the road so quickly. We look forward to supporting your next service and your upcoming lease when the time comes.

June 18, 2026

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Karl and the entire service department is very professional, and ready to come up with creative solutions. More

by sblum01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Christ, Alisha Schofield

Jun 18, 2026

Wellesley Volkswagen responded

It’s great to hear that Karl and our service department delivered such a professional experience for your Tiguan. We’re glad our team could offer creative solutions to keep you on the road. Thank you for trusting us with your Volkswagen service.

June 15, 2026

Dealership Rating
Employee Rating

When scheduling my service over the phone, Mike was very helpful and efficient. When I arrived, my service contact Sam was professional and responsive, and clearly explained the timing and extent of work. T More

by SFPSULLIVAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Dias

Jun 15, 2026

Wellesley Volkswagen responded

Mike and Sam will appreciate your kind words about scheduling and the service for your Volkswagen ID.4. We’re glad the lounge area met your needs and let you work comfortably. We look forward to assisting you on your next visit.

June 12, 2026

Dealership Rating
Employee Rating

Wellesley VW is top choice for both sales and service. The service department is always EXCELLENT.- The people and the service they provide. Always personable, easy to make an appointment, ready for you More

by PAULA14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci, Karl Christ

Jun 12, 2026

Wellesley Volkswagen responded

It’s wonderful to hear our service department made maintaining your Volkswagen Beetle easy with personalized care and prompt attention. Drew is delighted to have handled your appointment smoothly and truly appreciates your high recommendation. We look forward to keeping your Beetle running great.

June 08, 2026

Dealership Rating
Employee Rating

As always, everyone did a great job taking care of our 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bri More

by JScottB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Wellesley Volkswagen responded

Thank you for bringing your 2017 Volkswagen Golf back for service. Mike, Alisha, and Drew are glad the scheduling and updates met your expectations. We look forward to caring for your vehicles again.

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