Mike Craig
Mike Craig at Shottenkirk Honda of Huntsville

Mike Craig

Sales Manager

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Mike Craig

November 10, 2024

Dealership Rating
Employee Rating

I had a great experience with this dealership. I would recommend it to others looking for a vehicle More

by ADAMSCHWALM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Shottenkirk Honda of Huntsville responded

ADAM, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

November 07, 2024

Dealership Rating
Employee Rating

Salesperson was knowledgeable and helpful. Purchasing the vehicle that I wanted was an easy process. Delivery of the vehicle was thorough and covered the options that were available on the veh More

by Larry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Cantrell, Nicole Watts

Nov 07, 2024

Shottenkirk Honda of Huntsville responded

Larry, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 30, 2024

Dealership Rating
Employee Rating

Mike Craig was a delight to work with. He started the sale process and didn’t waste my time More

by MCATHICKS
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Morrison

Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you for the great rating. We are happy that Mike provided you with a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2024

Dealership Rating
Employee Rating

Everyone was so helpful and friendly! They made the buying process super easy and made sure I understood everything. Kyle was awesome if he didn’t know the answer to a question he went ab More

by CHARG7951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Morrison

Oct 27, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that Kyle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 25, 2024

Dealership Rating
Employee Rating

Sampley provided excellent service. He works in a friendly and professional manner. I give Sampley the highest rating. More

by EDMUSANTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sampley Barinaga

Oct 25, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

October 05, 2024

Dealership Rating
Employee Rating

They were Friendly , Helpful, Informative Appreciative of your business. I have already recommended them to a friend. More

by SISTERSCD
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Edwards

Oct 06, 2024

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 04, 2024

Dealership Rating
Employee Rating

The finance guy talked too much and didn’t seem to care about what I could “afford”. He added on the 7 year extra warranty and my payment went to $700. I told him I couldn’t afford that and he just blew More

by KARENKINGPHILLIPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Shottenkirk Honda of Huntsville responded

Karen, thank you so much for choosing Shottenkirk Honda of Huntsville! Please let us know if we can be of any more assistance.

September 28, 2024

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Employee Rating

The sales force are excellent! What keeps me coming back is the service department. Both departments go above and beyond to ensure customer satisfaction! More

by RCOFFELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Morrison , Michael Villalobos

Sep 29, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2024

Dealership Rating
Employee Rating

Unnecessary add on $895 For 1 year tire, windshield, Key fob, repair. Not negotiable. They claim to ceramic coat all new cars but use substandard application. Do not buy ceramic coating warranty $1400. More

by NANATB1
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dominique King

Sep 30, 2024

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 16, 2024

Dealership Rating
Employee Rating

It took 6 1/2 hours to process from start to finish. Kyle Stark did a great job. Thanks Kyle More

by HIKEVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stark, 5 stars... excellent service by Kyle

Sep 16, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

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