JR Reynolds

Excellent dealership. Better than most dealerships I have dealt with through the years. Staff is excellent and the shuttle service is organized and efficient. We purcha Better than most dealerships I have dealt with through the years. Staff is excellent and the shuttle service is organized and efficient. We purchased our Honda there two years ago and the process was easy with no pressure. Pricing was transparent. More

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Had my Honda hybrid serviced at this location, everything went smooth and my service advisor had me in and out in little time. I would recommend their service dept. for your honda went smooth and my service advisor had me in and out in little time. I would recommend their service dept. for your honda More

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Top notch dealership. Employees are motivated and do a great job. Service is excellent. I would highly recommend them to anyone. Employees are motivated and do a great job. Service is excellent. I would highly recommend them to anyone. More

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I took my car in to get an oil change and recall (software update). The service guy took me outside two very bust senior advisors' office and we waited and waited. I was never told beforehand why we (software update). The service guy took me outside two very bust senior advisors' office and we waited and waited. I was never told beforehand why we had to see a senior advisor. One of the senior advisor's customer left and he retrieved another customer from the other side and helped him. He walked with his customer to another area. And we waited and waited. I could see the senior advisor through a window. I shrugged like "What are you doing??" He mocked me by making the same gesture. I finally asked my attendant why he didn't take me to another advisor that was obviously free. He said "They're express guys like me. We can't serve folks getting software updates." Very inefficient and very poor communication when he saw that I was obviously irritated. I asked him how many folks were coming through needing software updates. He said a lot. Finally, the senior advisor came back. I overheard him complaining about how many software update people he had been getting. I almost left and would have if I hadn't invested so much time already. More

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Pleasant, courteous staff from service writers, shuttle drivers, to payment clerks in the service department. drivers, to payment clerks in the service department. More

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I used the shuttle service and found my driver Keith to be very engaging, easy to talk with, and very all a delight. He truly was a blessing to me on this day. So very friendly and kind! I would definitely be very engaging, easy to talk with, and very all a delight. He truly was a blessing to me on this day. So very friendly and kind! I would definitely recommend Keith as your driver for shuttle services! More

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Everyone was smiling and friendly. The waiting area was clean, along with the restroom. The repair was super quick. The waiting area was clean, along with the restroom. The repair was super quick. More

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This was my first service on my new Ridgeline. The service agent was very pleasant and the service was completed as scheduled. The service agent was very pleasant and the service was completed as scheduled. More

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Very friendly and prompt. Explained the process and what was needed for service. Check out went smoothly. Explained the process and what was needed for service. Check out went smoothly. More

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Very professional in every respect! Technician found a leak covered by warranty and fixed the problem in addition to my regular service. Service advisor Jeff very helpful and knowledg Technician found a leak covered by warranty and fixed the problem in addition to my regular service. Service advisor Jeff very helpful and knowledgeable!!! More

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