Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
116 Reviews of Scott Rockett
June 11, 2024
Had a bad steering column and it took 77 days for the parts to arrive from Honda - Shame on Honda!!!! Scott was great during the whole miserable wait - We really like our Honda and they put us in another parts to arrive from Honda - Shame on Honda!!!! Scott was great during the whole miserable wait - We really like our Honda and they put us in another brand during the verrrrryyyy looooonnnngggg Wait and it was subpar. Shottenkirk and Scott treated us very well and kept us up to date on the progress. Once Honda shipped the part(did I tell you it was 77 days), Scott and Shottenkirk jumped right on the install and we had our car back. Great dealer and service rep experience - Honda needs to step up their game. No consideration for the extended wait, no contact directly from Honda Corp - really dropped the ball on this one. Even Ford treated me better(and I no longer buy Fords!!!!) All in all Great dealer and service Rep, Bad experience from Honda...... Kinda Bummed in Madison AL. BillC More
by BILLCOLLINS
Verified Customer
Helpful 
June 02, 2024
Scott did a really great job letting me know what was going on and dealing with my insurance. going on and dealing with my insurance. More
by BELLCREIGH
Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani
May 31, 2024
I had a great experience with the friendly staff and nice facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. More
by GOODMANELIAH
Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani
May 29, 2024
The Sercice department is extremely informative, helpful, and focused on customer service. The vehicle service was same day. and focused on customer service. The vehicle service was same day. More
by WILLYTSIMPSON
Other Employees Tagged: Sami Boustani
May 29, 2024
Always provide excellent service. Very efficient. The entire staff throughout the facility are always very helpful. Very efficient. The entire staff throughout the facility are always very helpful. More
by ATKINSGC
Other Employees Tagged: Sami Boustani , Kevin Duffy - excellent service
May 09, 2024
Prompt, efficient and professional. We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about t We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about the newly imposed 3% service card for credit card usage as I would have brought my checkbook to the appointment. Thanks for everything. We will be back soon. More
by SYDNEY.
Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani
May 03, 2024
As always, diagnose the problem straightaway, Scott told me the issues, the repair options and kept me informed as the mechanics repaired the van. A good job and wonderful service me the issues, the repair options and kept me informed as the mechanics repaired the van. A good job and wonderful service More
by JACK.M.CHAPMAN
May 02, 2024
As always, I was greeted quickly and courteously. I was given a time frame for the work to be completed. Scott is the utmost professional. Everyone there does a great job of showing they really care I was given a time frame for the work to be completed. Scott is the utmost professional. Everyone there does a great job of showing they really care about their services. Keep up the great job! More
by RTRAVERS22
Other Employees Tagged: Heidi Cianciotto
Dealership Inventory (398 Vehicles)
