Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
284 Reviews
4.9

284 Reviews

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284 Reviews of Justin Gibbs

October 17, 2026

Dealership Rating
Employee Rating

I didn’t have an appt, but was taken right in and repair was accomplished in 30 minutes or less. I am very pleased with the result. I had a scratch on my new car and now it is gone! More

by pkg710
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: don’t know the name of the gentleman who actually did the repair

Oct 18, 2026

Shottenkirk Honda of Huntsville responded

Knowing you were seen promptly without an appointment and that the scratch was fully removed in under 30 minutes is rewarding. Our service team is pleased we could restore your Honda Pilot so quickly, and your five-star rating means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 17, 2026

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Great customer service. Very professional. Vehicle was serviced quickly. I look forward to continuing doing business here. More

by MS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 17, 2026

Shottenkirk Honda of Huntsville responded

Professionalism and fast turnaround are central to how our service department cares for your Ridgeline. Knowing that you plan to continue doing business with us means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 16, 2026

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Employee Rating

Excellent dealership. Better than most dealerships I have dealt with through the years. Staff is excellent and the shuttle service is organized and efficient. We purcha More

by UIDEQ0
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Shottenkirk Honda of Huntsville responded

Your Honda Civic Hybrid is in good hands whenever you visit our service department. It’s rewarding to know our staff’s attentiveness, shuttle service, and transparent pricing made your visits efficient and stress-free. Your continued trust since purchasing two years ago means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 06, 2026

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Had my Honda hybrid serviced at this location, everything went smooth and my service advisor had me in and out in little time. I would recommend their service dept. for your honda More

by Loste308
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Recommend Dealer
Yes
Oct 06, 2026

Shottenkirk Honda of Huntsville responded

Your note about our advisor getting you in and out so quickly highlights how we prioritize your time. Knowing you’d recommend our service department for your Honda Civic Hybrid is truly rewarding. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

September 30, 2026

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Fantastic service! The staff was welcoming and had my vehicle ready in a timely manner. It’s always reassuring to know my car is in good hands with Certified Honda Tech More

by jHay
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2026

Shottenkirk Honda of Huntsville responded

At our service department, we focus on efficient repairs and friendly care. Knowing that your Honda Accord was ready quickly and that our certified technicians put you at ease is very rewarding. We look forward to welcoming you back for your next maintenance visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

September 21, 2026

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Justin in service was fantastic! He explained everything very clearly to me about my tires I was purchasing. More

by marja.jazzmom
Service Price Transparency
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Recommend Dealer
Yes
Sep 21, 2026

Shottenkirk Honda of Huntsville responded

Your note about Justin’s clear guidance on your tire purchase reflects how much we value clear communication. Our service team is pleased we could help you choose the right tires for your Honda CR-V Hybrid. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

September 20, 2026

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Employee Rating

Great experience, great customer service and knowable techs that provided great insight on how to maintain our vehicles.. Pleased with the experience. More

by Jason T
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Recommend Dealer
Yes
Sep 20, 2026

Shottenkirk Honda of Huntsville responded

Knowing you found our technicians’ maintenance advice valuable means a lot to our service team. We’re glad the service experience for your Honda Accord exceeded your expectations. Thank you for choosing us, and we’re here whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 18, 2026

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Employee Rating

Trustworthy, dependable, and friendly service, including shuttle service. Thanks to Justin in service department and drivers Kelly and Doug, and the sweet cashier who greeted me and apologized if I was wait More

by hondaowner
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly, Doug

Aug 18, 2026

Shottenkirk Honda of Huntsville responded

Your Honda HR-V is in great hands. Knowing that you found our service trustworthy, dependable, and friendly means a lot to our service team. Thank you for recognizing Justin in our service department, our shuttle drivers, and our front desk staff. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 18, 2026

Dealership Rating
Employee Rating

Great service. Helpful tech. Clean shop. Quick job done right. Easy pick up. Will use again More

by Randy.crim
Recommend Dealer
Yes
Aug 18, 2026

Shottenkirk Honda of Huntsville responded

We’re glad your CR-V Hybrid received fast, precise service and that our clean shop and helpful tech made pickup easy. Your kind words mean a lot to our service team, and Justin is happy to assist whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 05, 2026

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Employee Rating

Always goes above and beyond for all of our service needs! Always fast and friendly! More

by ldarnell22
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Shottenkirk Honda of Huntsville responded

We’re glad your service visits for your Honda Odyssey have been both efficient and welcoming. Knowing you found our team went above and beyond and kept things moving quickly means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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