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Mike Brandvold
1,036 Reviews
I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
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1036 Reviews of Mike Brandvold
February 16, 2017
Klaben Ford Lincoln Review I have just purchased my fifth new vehicle from Klaben Ford Lincoln located in Kent, OH and I could not be more pleased with the buying experience tha I have just purchased my fifth new vehicle from Klaben Ford Lincoln located in Kent, OH and I could not be more pleased with the buying experience that I have always had a this dealership. I have worked with Rich Klaben, who owns the dealership, and Dave Mott who is on the Salesforce on all five vehicles. I purchased a Lincoln Navigator, a Lincoln MKX, two Ford F150's and a Ford Expedition from Klaben Ford Lincoln over the past five years and I will continue to do so into the future. I also have all my vehicles serviced at Klaben Ford Lincoln and work with Mike Brandvold who is a very professional, knowledgeable and courteous Service Adviser. It is not common to find such professional, knowledgeable and courteous people at an automotive dealership but that is what you find at Klaben Ford Lincoln. Rich runs a very high quality dealership and takes the time to interface with his customers to insure they are satisfied with experiences at his dealership. Dave Mott, Mike Brandvold and all the employees I have met at Klaben Ford Lincoln work very hard to meet the needs of their customers and to make sure their customers have a very pleasant buying experience. I highly recommend Klaben Ford Lincoln to anyone who is interested in buying a vehicle or having a vehicle serviced. More
by pcampanizzi
Other Employees Tagged: Richard Klaben , Dave Mott, Stephanie Slomberg
February 14, 2017
Great Everyone was so nice . did the service in the time they said and brought my Ford back to me..Klaben is the place for good service.. Everyone was so nice . did the service in the time they said and brought my Ford back to me..Klaben is the place for good service.. More
by ISADORA.GRAY
Verified CustomerFebruary 10, 2017
Always slow Anything over an hour for an oil change is crazy. Also the price seems to always be different 10+ times I've had an oil change and it's never the same Anything over an hour for an oil change is crazy. Also the price seems to always be different 10+ times I've had an oil change and it's never the same price. More
by MFOURNIER0511
February 08, 2017
Exceptional Don't let Kyle's "young face" make you think he's inexperienced. He's dedicated to excellent customer service, and will do what it takes to get the j Don't let Kyle's "young face" make you think he's inexperienced. He's dedicated to excellent customer service, and will do what it takes to get the job done. He's driven to solve issues and knows how to get the resources he needs to give the customer a pleasant service experience. I was in for a one scheduled recall, when he determined he was able to take care of another recall at the same time, in effect reducing the number of trips I had to make to the dealer. He provided a loaner vehicle so I wouldn't have to sit around all day in the waiting area while my car was worked on. He goes above and beyond what I was expecting. More
by Eric
Other Employees Tagged: Kyle Sott
February 08, 2017
Service work to repair noise in front end and complete the works package. Repaired the noise and bearing in front end of vehicle. Completely satisfied work to repair noise in front end and complete the works package. Repaired the noise and bearing in front end of vehicle. Completely satisfied More
by Big T
Other Employees Tagged: Kyle Sott
February 02, 2017
very professional I had a fluid leak on my garage floor from my vehicle, they inspected it to determine of were it came from,it was determined the AC might have been th I had a fluid leak on my garage floor from my vehicle, they inspected it to determine of were it came from,it was determined the AC might have been the problem More
by LMWENIG
February 02, 2017
Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there very quickly and efficiently they do their very best to keep the customer happy at all times I look forward to bringing my vehicles to Klaben Ford service in the future. More
by JLGREENE7
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Richard Klaben, Carl Bujorian, Tom Alcorn , Don Batten, Tim Casto, Mike Cooney, Daniel Peters, Steve Workman, Loretta, and Tammy
January 31, 2017
Klaben has a top notch service department I recently had my vehicle into Klaben for service.I was treated well and all work was completed quickly and they even washed the car for me.I would re I recently had my vehicle into Klaben for service.I was treated well and all work was completed quickly and they even washed the car for me.I would recommend their service department to friends and family. More
by UNGER331
Other Employees Tagged: Tom Alcorn
January 30, 2017
Always a pleasure going to Klaben Ford for buying and service. It doesn't make any difference who you work with, Mona, Tex, Joe or Mike. Klaben has taken care of our ve going to Klaben Ford for buying and service. It doesn't make any difference who you work with, Mona, Tex, Joe or Mike. Klaben has taken care of our vehicles since about 1986. W Watson 72 More
by DanWatson69
Other Employees Tagged: Joe French
January 30, 2017
Professionals at work I never write reviews. I either come back or i don't. I had to write on on the service department at Klabe Ford though. What a well oiled machine. Fro I never write reviews. I either come back or i don't. I had to write on on the service department at Klabe Ford though. What a well oiled machine. From the service writer to the technician with 30 years experience, me and my Titanium AWD highly tecnical Fusion, were in good hands...i knew it as soon as i pulled in. By the way i initially took it to Park Ford and ummmmm...well you can guess the rest. More
by Srmiller78
