Mike Brandvold | Page 93

loyality has benefits Using the same sales person for so many years Terry Baughman, finance Christine Klaben and service Mike Brandvold, is more beneficial to over all cost Using the same sales person for so many years Terry Baughman, finance Christine Klaben and service Mike Brandvold, is more beneficial to over all cost than the vehicle. More

by charharley Verified Customer Verified Customer

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Fantastic Friendly People With every new lease, including my latest new Fusion, I always feel welcome & comfortable. Seeing familiar faces over the years is so unusual in this With every new lease, including my latest new Fusion, I always feel welcome & comfortable. Seeing familiar faces over the years is so unusual in this day and age. Everyone should try out Klaben, you won't be disappointed! More

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Satisfied with Service deartment A couple of years ago, my wife and I bought our third car from Kenny King. This time we bought a 2014 Focus. A couple of months into having the car, A couple of years ago, my wife and I bought our third car from Kenny King. This time we bought a 2014 Focus. A couple of months into having the car, my wife and I both noticed an a bothersome vibration when we start from a dead stop. So I brought that in and the clutch was reprogrammed. That greatly improved the situation, but it did not eradicate it. I continued to have dialog with Kenny and Mike Branvold about it. I was informed that for that model and year - Ford introduced a new concept for their transmissions. Ford was now acutely aware of the issues I was having, and they were working on a redesign. A couple of months ago, I got a letter from Ford that another update was available for that transmission. So I used the opportunity for an oil change to get that taken care of as well. Kyle Sott was very up front with what was to be done. He called me later in the afternoon to tell me the clutch had failed the diagnostics ans was to be replaced with not duplicates of the original parts - but redesigned parts to take care of this issue. When I drove the car out of the dealership - I was stunned. The car was behaving exactly like I thought it should - extremely smooth shifting. Ford held true to their promise. They recognized the issue and came up with a working solution. Well done, all. More

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Great Service! We had a bad accident in which our front driver's side tire and rim were damaged beyond repair. The service center put me in touch with the body shop We had a bad accident in which our front driver's side tire and rim were damaged beyond repair. The service center put me in touch with the body shop (we needed to file an insurance claim) and everyone was unbelievably courteous and helpful. They put us at ease by returning calls, and keeping us posted every step of the way. I cannot imagine getting better service anywhere else! More

by Greg Verified Customer Verified Customer

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Regular service MKX needed the service. I was glad they could schedule this at my convenience. I do like that the Lincoln service is free, and a loaner car is availa MKX needed the service. I was glad they could schedule this at my convenience. I do like that the Lincoln service is free, and a loaner car is available if needed. More

by BDARRA Verified Customer Verified Customer

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New truck My new truck was turned over to me very smoothly on delivery. Service appointment for first oil change has already been made. Thanks Again--Klaben For My new truck was turned over to me very smoothly on delivery. Service appointment for first oil change has already been made. Thanks Again--Klaben Ford More

by FDG183 Verified Customer Verified Customer

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Exceptional service. Very professional team! They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben step up to the plate and girls a Homer! Thanks Rich and Chris.Moldas on sales for making this happen! First time I purchased a vehicle and had the owner involved during and after the purchase. Never met an owner from any other dealer I purchased from More

by Magnetic Verified Customer Verified Customer

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Cargo light replaced, work well done, Mike was great. Asked other questions on 2016 Edge and received answers needed. Vehicle was washed for me, good perk. replaced, work well done, Mike was great. Asked other questions on 2016 Edge and received answers needed. Vehicle was washed for me, good perk. More

by PGARLANDO Verified Customer Verified Customer

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Car problems, Mike to the rescue !!!!!! I have been dealing with Mike for many years now and I can't thank him enough for all he has done over the years for us. I believe Mike truly cares ab I have been dealing with Mike for many years now and I can't thank him enough for all he has done over the years for us. I believe Mike truly cares about his customers and he shows it by being kind, friendly, honest, and trustworthy. I not only think that Mike is great at his job, I consider him to be a friend. Thanks again Mike !!!! More

by Randy Miller Verified Customer Verified Customer

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the best dealer around to bad i have to drive 100 mi for ser the only problem with klaben forrd is they are to far from my home , they are what a dearler is surpose to be they are honest and fair and i don't wo the only problem with klaben forrd is they are to far from my home , they are what a dearler is surpose to be they are honest and fair and i don't worry about any thing when i leave and if i do, i go back and no problem, mike brandbold is the best daniel a maydak sr. More

by RUSTYDOG2@hughes.net Verified Customer Verified Customer

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