Mike Brandvold
Mike Brandvold at Klaben Ford Lincoln

Mike Brandvold | Page 6

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
1,036 Reviews

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

Dealership Experience

34 yrs, 1 mo

Industry Experience

40 yrs

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

4.9

1,036 Reviews

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1036 Reviews of Mike Brandvold

January 08, 2026

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
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Recommend Dealer
Yes

January 05, 2026

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I used the mobile service and Richard was prompt, courteous and did a great job. My only issue was getting the service advisor in the main service department to call me back when leaving a message. ( More

by dcemate
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Recommend Dealer
Yes
Jan 05, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to share your candid feedback from your recent experience here at Klaben and the complimentary words for our Mobile Service team. We ask for feedback via multiple venues because your opinions are very important to the entire Klaben Team. We read and value honest feedback that tells us how we are doing when it comes to meeting and exceeding the expectations of our customers. After reading your comments I was embarrassed and frustrated to say the very least. I apologize for our multiple missed steps in communication and the lack of empathy shown in reaching back out to your request for a call back. No excuses. In reflection I understand your frustration, disappointment, and lost confidence. It was a pleasure meeting you over the phone today and your additional time and valuable insight were greatly appreciated. It is my responsibility to then take this and use it internally for coaching and counselling. Our culture is all about doing what's right for our customers, and raising our hand if we make a mistake or fail in delivering the level of experience they deserve. As we discussed, I look forward to working with you in having the opportunity to make right a situation we and clearly created. Thank you again for your feedback. I and the entire Klaben Team remain at your service. Sean Bradford – sbradford@klaben.com

December 25, 2025

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The whole team at Klaben Ford Lincoln is absolutely terrific! They work hard to make sure you leave with the vehicle and payment that makes you happy! Jennifer Bowen is just the nicest person and is a More

by parisisland72
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Recommend Dealer
Yes

December 23, 2025

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Mike does a great job and makes everything quick and easy and solved all my problems More

by miller0021
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Recommend Dealer
Yes

December 22, 2025

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I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. More

by Paul 3
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Recommend Dealer
Yes

December 20, 2025

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Mike has always been wonderful to deal with! I will be back to see him! More

by Jrhose
Recommend Dealer
Yes

December 17, 2025

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This dealership’s customer service is top tier! I highly recommend them for any of your car service needs! More

by Dominque Hill
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Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

December 17, 2025

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Mike is service is the best! Well informed and helpful. Will go above and beyond to take care of your needs. I will always go to him for service. More

by jjones2332000
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Recommend Dealer
Yes

December 16, 2025

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Klaben has it going on in all aspects of service. Mike Brandvoid is our guardian Angel providing the best service needed. Very approachable and effective in saving us cost and time. Thank you Mike More

by TRCClaflin
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Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

December 09, 2025

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I don’t know what you are paying Mike Brandvold, but it’s probably not enough. He is very personable and totally professional. Thumbs up to Mike and the entire service team. 👍 More

by hawkman33
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Recommend Dealer
Yes
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