Michael Matson

My service experience has been good, except with my e-vehicle. The car was repaired twice, but it did not fix the problem. It wasn’t easy to confer with them about what was being done and whether it wa e-vehicle. The car was repaired twice, but it did not fix the problem. It wasn’t easy to confer with them about what was being done and whether it was like to fix the car. More

by delight0 Verified Customer Verified Customer

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The team is always thorough and works quickly to get me back in my car. back in my car. More

by JENNMARIE924 Verified Customer Verified Customer

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The staff was pleasant to work with and were very timely in updating me on repair progress. I only have good things to say about Koonz service dept. in updating me on repair progress. I only have good things to say about Koonz service dept. More

by rwoy Verified Customer Verified Customer

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Koonz Ford makes getting in and out of service center very easy all the time. very easy all the time. More

by MICHAELGPARKER51 Verified Customer Verified Customer

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Always great work after 11 years and Shuttle Service is top notch. Only place I take my vehicles. top notch. Only place I take my vehicles. More

by Gummernaut Verified Customer Verified Customer

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Some Service Techs get it done. Others send you home having done nothing. Slow leak in tire still a problem but was sent home after being told no problem found. Others send you home having done nothing. Slow leak in tire still a problem but was sent home after being told no problem found. More

by KUBLACON20716 Verified Customer Verified Customer

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I appreciate the service manager for not letting my first attempt to have my recalls fixed fall through the cracks and go on unresolved. After some internal auditing he noticed my issues were not resolved an attempt to have my recalls fixed fall through the cracks and go on unresolved. After some internal auditing he noticed my issues were not resolved and he quickly took care of it. More

by RTJESKE65 Verified Customer Verified Customer

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Another great experience! Clean facility Lounge comfortable Offered Coffee Staff friendly  Oil changed & tire rotation plus recall Clean facility Lounge comfortable Offered Coffee Staff friendly  Oil changed & tire rotation plus recall More

by SALLYHE13 Verified Customer Verified Customer

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Was knowledgeable, worked hard to get price demand. Salesman, Chuck, was very good and personable. Got wonderful car at good price. Salesman, Chuck, was very good and personable. Got wonderful car at good price. More

by saltybell Verified Customer Verified Customer

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Exactly the type of help and cooperation I was in need of no extra salesmenship just attention to detail and my needs no extra salesmenship just attention to detail and my needs More

by JLSUITE Verified Customer Verified Customer

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