Michael Godina
Michael Godina at North Park Toyota of San Antonio
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Michael Godina

Service Advisor

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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4.4
125 Reviews
4.4

125 Reviews

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125 Reviews of Michael Godina

December 15, 2024

Dealership Rating
Employee Rating

Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time. More

by Hernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron , Joshua

Dec 17, 2024

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear about your positive experience. Our team strives to provide coordinated and professional service, and we’re glad we could deliver on-time repairs. Thank you for trusting us with your vehicle needs!

December 10, 2024

Dealership Rating
Employee Rating

I have always been treated with respect at this dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. More

by pamela.prnc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

Dec 11, 2024

North Park Toyota of San Antonio responded

Thank you for your kind feedback! We’re glad to hear that you’ve always been treated with respect and that our team has been courteous and thorough in explaining the details of your vehicle’s needs. We strive to provide the best service experience, and your satisfaction means a lot to us!

November 27, 2024

Dealership Rating
Employee Rating

Second time going to NorthPark Toyota. Second time being disappointed with both the service and the overcharging. I recently had a key programmed and cut for $140 and it took a local locks More

by raymondw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Spadavecchia, Fred Duron

Dec 03, 2024

North Park Toyota of San Antonio responded

Thank you for sharing your feedback, and we're truly sorry to hear about your disappointing experience. We understand your frustration with the service and the wait time. Your experience is important to us, and we’d like the opportunity to address your concerns directly. Please reach out to Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com so we can resolve this matter to your satisfaction. Thank you again for your review, and we hope to hear from you soon.

November 05, 2024

Dealership Rating
Employee Rating

It is wonderful! I have purchased 4 vehicles from this company. And will purchase more from North Park Toyota. More

by agusme4761
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Spadavecchia, Abraham Garcia, Fred Duron, Tania Eubanks, Mary Mendoza , Kevin in the Service Department.

Nov 06, 2024

North Park Toyota of San Antonio responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've had such a great experience with us over the years. We look forward to helping you with many more vehicle purchases in the future!

October 27, 2024

Dealership Rating
Employee Rating

My service representative was courteous and professional. The wait was long for an oil change. Makes me wonder what the importance of an appointment is. However I can say my representative had my interests i More

by Martinduncan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

Oct 29, 2024

North Park Toyota of San Antonio responded

Thank you for your feedback! We're glad to hear that your service representative was courteous and professional, and we appreciate your understanding regarding the wait time for your oil change. We strive to honor appointment times, and we’re constantly working to improve our service efficiency. Your satisfaction is important to us, and we hope to provide you with a quicker experience during your next visit!

October 10, 2024

Dealership Rating
Employee Rating

Very good service would definitely recommend to others and do my service here again next time More

by ericperez1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

Oct 11, 2024

North Park Toyota of San Antonio responded

Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again for your next service. Safe travels!

August 27, 2024

Dealership Rating
Employee Rating

Great service did a good work and very professional great attitude from their staff and service manager More

by Lrecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

Aug 28, 2024

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll make sure to pass on your compliments to the staff and service manager. If you need anything else, feel free to reach out!

July 16, 2024

Dealership Rating
Employee Rating

Service advisor Michael Godina is very knowledgeable, listens and discusses all options. Waiting environment is very comfortable and accommodating. More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

May 17, 2024

Dealership Rating
Employee Rating

The Service did take a little longer today but other then that great customer service More

by Melz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

May 20, 2024

North Park Toyota of San Antonio responded

Thank you for your review of North Park Toyota! We appreciate you taking the time to share your experience, and we apologize that your service took longer than expected today. We understand that time is valuable, and we strive to ensure our service appointments are efficient while still providing a thorough inspection and any necessary repairs. We're glad to hear that despite the wait time, the customer service you received was great! Our team is dedicated to providing a positive experience for every customer, and we appreciate your recognition. Thank you again for choosing North Park Toyota. We look forward to seeing you again soon and providing a service experience that meets your time expectations as well.

May 02, 2024

Dealership Rating
Employee Rating

The man who helped me was kind and did all asked him to do. Thanks More

by Delgar
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

May 03, 2024

North Park Toyota of San Antonio responded

Thank you for taking the time to leave a review about your recent experience! We appreciate your kind words and are happy to hear that the team member who assisted you was helpful and fulfilled your requests. We're happy to hear you had a positive experience at North Park Toyota. Please don't hesitate to recommend us to your friends and family, and let us know if you need anything in the future.

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