Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 9

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
406 Reviews
4.8

406 Reviews

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406 Reviews of Melissa Gibson

December 13, 2025

Dealership Rating
Employee Rating

Top notch as usual! My service advisor Melissa kept me informed of all the details as my service progressed, great service! More

by GC
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 12, 2025

Dealership Rating
Employee Rating

Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

We’ve been working with Melissa for many years now, and we’ve always appreciated her reliability and responsiveness. More

by megan & kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

BWW West Chester has been a super service center for my BMW. Melissa who is my service advisor is always helpful , courteous and on top of things. More

by debjdoodles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2025

Dealership Rating
Employee Rating

Melissa has been consistent responsive to my questions via text, email or calls. BMW overall proved excellent service. More

by ELIZABETHGARNETT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2025

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Employee Rating

Working with Robert was comfortable and his knowledge and experience was evident throughout the process. More

by danwaters121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden, Brooks Collins

December 08, 2025

Dealership Rating
Employee Rating

BMW of West Chester is conveniently located with friendly helpful staff. I recently took my 2025 BMW X1 here for a recall after initially scheduling the same service at BMW of Mainline due to quicker availab More

by SCT2016
Workmanship
Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

I had had a very good experience. Melissa Gibson has always been very supportive and communicative in my experience with her. More

by JOHN_PETERSON
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 05, 2025

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Employee Rating

It was good. Was a simple service Was on time. It was a simple service. Oil change and inspection More

by RAMINDERCHATHA
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 03, 2025

Dealership Rating
Employee Rating

Get more loaner cars! I waited four hours for a scheduled “will wait” appointment. Inspection stickers, oil change and four tire pressure monitor valves. You may not ag More

by wlabarge5
Recommend Dealer
Yes
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