Melany Del Toro
Melany Del Toro at BMW of Fort Washington
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Melany Del Toro

Service Receptionist

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
206 Reviews

Dealership Experience

2 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

206 Reviews

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206 Reviews of Melany Del Toro

February 12, 2025

Dealership Rating
Employee Rating

Ben is a phenomenal asset to the team. He greets me personally for every service visit. More

by Milesmiltenberger
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 12, 2025

Dealership Rating
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Ben and Rich did a great job, always take care of me when I come in. More

by Vgolov
Service Price Transparency
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Recommend Dealer
Yes

January 25, 2025

Dealership Rating
Employee Rating

Have been known Ben for a while now. Great man and great service as always. My respect for you guys! More

by Alex
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 27, 2025

BMW of Fort Washington responded

Hi Alex, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 25, 2025

Dealership Rating
Employee Rating

Visited service at Ft Washington dealership and met Ben. Very good man who strive to provide best customer service! Good job! More

by Alex
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 27, 2025

BMW of Fort Washington responded

Hi Alex, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 13, 2025

Dealership Rating
Employee Rating

Thank you Ben for coming to my house and starting my car and taking it to the dealership! First thing Monday morning no less. I was really in a jam and I am so appreciative of the extra service attention. More

by Kim Eberbach
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melanie on the phone.

Jan 16, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 20, 2024

Dealership Rating
Employee Rating

Ben, Dennis & Frank are very helpful, professional and knowledgeable in service. They understand what I need and solve the problem quickly. Recommended!!! More

by nickle520
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be pleased to hear about your kind words and high star rating! Thanks again for the recommendation, and have a fantastic day!

December 13, 2024

Dealership Rating
Employee Rating

Great amazing service provided by Ben Ammar! I was unable to find a ride by a friend and he picked me up from my home. More

by yolondablewis
Recommend Dealer
Yes
Dec 15, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 11, 2024

Dealership Rating
Employee Rating

Came for service tbh is morning and was greeted by Ben. He provided excellent service and loved his energy. Melany was also very helpful with creating my loaner car paperwork. She is very knowledgeable abo More

by tedwards2016
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ben Ammar

Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Dec 14, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 10, 2024

Dealership Rating
Employee Rating

Ben and Rich lanci very helpful. i recommend the service department to everyone. also my tech Miguel More

by Miguelacastillo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 10, 2024

Dealership Rating
Employee Rating

Best services and care about the customer satisfaction and really recommended AAA+++ I am recommend BMW Fort whasington More

by Hadi.yanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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