Melany Del Toro
Melany Del Toro at BMW of Fort Washington
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Melany Del Toro

Service Receptionist

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
202 Reviews

Dealership Experience

2 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

202 Reviews

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202 Reviews of Melany Del Toro

January 13, 2025

Dealership Rating
Employee Rating

Thank you Ben for coming to my house and starting my car and taking it to the dealership! First thing Monday morning no less. I was really in a jam and I am so appreciative of the extra service attention. More

by Kim Eberbach
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melanie on the phone.

Jan 16, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 20, 2024

Dealership Rating
Employee Rating

Ben, Dennis & Frank are very helpful, professional and knowledgeable in service. They understand what I need and solve the problem quickly. Recommended!!! More

by nickle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be pleased to hear about your kind words and high star rating! Thanks again for the recommendation, and have a fantastic day!

December 13, 2024

Dealership Rating
Employee Rating

Great amazing service provided by Ben Ammar! I was unable to find a ride by a friend and he picked me up from my home. More

by yolondablewis
Recommend Dealer
Yes
Dec 15, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 11, 2024

Dealership Rating
Employee Rating

Came for service tbh is morning and was greeted by Ben. He provided excellent service and loved his energy. Melany was also very helpful with creating my loaner car paperwork. She is very knowledgeable abo More

by tedwards2016
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ben Ammar

Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Dec 14, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 10, 2024

Dealership Rating
Employee Rating

Ben and Rich lanci very helpful. i recommend the service department to everyone. also my tech Miguel More

by Miguelacastillo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 10, 2024

Dealership Rating
Employee Rating

Best services and care about the customer satisfaction and really recommended AAA+++ I am recommend BMW Fort whasington More

by Hadi.yanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

November 20, 2024

Dealership Rating
Employee Rating

Ben, always is accommodating and it’s a pleasure always seeing him. I recommend him for service. More

by Maria Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

BMW of Fort Washington responded

Hi Maria, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 28, 2024

Dealership Rating
Employee Rating

Ben customer service was extremely great was punctual and attentive to all my needs. I was totally satisfied. More

by andreoliver70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2024

Dealership Rating
Employee Rating

Ben and Ami treated me like family. I come from NJ bec I love this dealership More

by deni.moldovan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 28, 2024

Dealership Rating
Employee Rating

Ben was very helpful and pleasant. He was great .I recommend BMW of Fort Washington. More

by jaythomas1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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