Megan Barnes
Megan Barnes at Regal Acura
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Megan Barnes

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.1
57 Reviews
4.1

57 Reviews

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57 Reviews of Megan Barnes

December 03, 2024

Dealership Rating
Employee Rating

Worst dealer service I have ever been to. Extreme wait to have car serviced, Car exterior still dirty (if it was even washed). Service completed, but was not notified until I asked if it wa More

by janetpetrie1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Regal Acura responded

Janet, I'm sorry to hear about your disappointing experience with our service department. We strive for efficiency and thoroughness, so it's concerning that we fell short during your visit. Please reach out if you'd like us to address any unresolved issues or discuss this further. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

November 22, 2024

Dealership Rating
Employee Rating

The service is consistently outstanding. The service and admin staff are always professional, pleasant and helpful. More

by ANTHONYD.GADDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Rob Young

November 17, 2024

Dealership Rating
Employee Rating

I have always had a great experience working with everyone at Regal. They have always shown me respect and courtesy. More

by zbackar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Jared Plummer , Ken Huckabee, Brandon

November 07, 2024

Dealership Rating
Employee Rating

I highly, recommend Regal Acura for there promise to exceed your expectations. I especially, like the calm and professional attitude the people working there. More

by zbackar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Jared Plummer , Brandon

Nov 12, 2024

Regal Acura responded

Thank you!

October 04, 2024

Dealership Rating
Employee Rating

They was efficient, did not hesitate in helping me out understanding the recall notice that I received, they even gave me a loaner till my vehicle was fix. Plus they got the job done faster then I thought More

by jotero0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Regal Acura responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

September 04, 2024

Dealership Rating
Employee Rating

Regal is amazing. I’ve been a loyal customer for many years and the truly like a family highly recommend. More

by Sueilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Regal Acura responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

February 11, 2024

Dealership Rating
Employee Rating

Very good. Not pushy. Friendly and the mechanics are competent Happy to oblige thank you! More

by Richard D
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Feb 13, 2024

Regal Acura responded

Thank you so much for taking the time to provide feedback.

February 10, 2024

Dealership Rating
Employee Rating

Good Good clean and friendly Good clean and friendly and nice place to go to take you service on you vehicles More

by Justin4135
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Feb 13, 2024

Regal Acura responded

Thank you!

Feb 10, 2024

Justin4135 responded

Nice place to go good service and prices

January 25, 2024

Dealership Rating
Employee Rating

The people were nice and professional. Lexi Fisher is very professional. Thank you for your services. More

by geniestar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Rob Young, Shalymov Isaac , Sal Campisi III, Chris Montry, Austin Smith, Jessica Torres

Feb 01, 2024

Regal Acura responded

Thank you.

December 04, 2023

Dealership Rating
Employee Rating

Megan Barnes (Service Advisor) and Chuck Anderson (Technician/Mechanic) were both excellent to work with. I have an older car and they did their best to make sure I received an accurate diagnosis and More

by GaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Anderson

Dec 08, 2023

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

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