

Matthew Melino
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Dealership Experience
5 yrs, 9 mos
Languages Spoken
English
198 Reviews
Write a Review199 Reviews of Matthew Melino
May 20, 2025
First, my service advisor Matt Melino was great about keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated the loaner vehicle during that time! I wish the service techs had done a better job of cleaning up after themselves. However, once that oversight was brought up the Vision president called me himself! They picked the car back up and did a beautiful detailing job and it looks like a brand new car. It seems that Vision really cares about their customers' happiness. More
Other Employees Tagged: Greg Melino
May 19, 2025
Very fast reliable great customer service took care of all my needs. Great at following up. all my needs. Great at following up. More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Matt Chevier, Quoc H., Eric Finnefrock, John Nagle, Yadiel Martinez
May 14, 2025
Matthew scheduled me for an oil change in 3 Months that I didn’t request They repaired the back up camera recall but the technician clearly didn’t check the camera when he was done because it was blurry. didn’t request They repaired the back up camera recall but the technician clearly didn’t check the camera when he was done because it was blurry. I figured out that he left the protective plastic on the lens so I fixed it myself. More
May 14, 2025
I brought my Hyundai Elantra in for some suspension noises. I was pleasantly surprise by the attention to my needs. Not only did they give me a car to drive while my car was in getting repaired, bu noises. I was pleasantly surprise by the attention to my needs. Not only did they give me a car to drive while my car was in getting repaired, but the covered everything under warranty. Thank you Vision Hyundai! More
May 07, 2025
I bought a car 6 months ago and already needed an essential part of the car that was supposedly inspected and sold as certified. I waited almost 4 hours for this thing to be done. The only positive t essential part of the car that was supposedly inspected and sold as certified. I waited almost 4 hours for this thing to be done. The only positive thing about this was Matthew, I believe. More
Other Employees Tagged: Matthew Melino
May 02, 2025
They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H., Yadiel Martinez
April 28, 2025
Great place to have your car repairs. I called and got the appointment I wanted. Wry accommodating I called and got the appointment I wanted. Wry accommodating More
Other Employees Tagged: Matt Chevier


