Matt Chevier
Service Manager
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
256 Reviews
Write a Review256 Reviews of Matt Chevier
May 06, 2026
Pleasant team. . nice clean waiting room. Took care of Mr trucks problem in a timely matter . nice clean waiting room. Took care of Mr trucks problem in a timely matter More
Other Employees Tagged: Alexandra S., Matthew Melino
April 22, 2026
Matthew and staff were very nice. I have been coming to this dealership for years I have been coming to this dealership for years More
Other Employees Tagged: Matthew Melino
April 17, 2026
Friendly staff and quick service-clean environment. Very seamless process and the people were very kind. Very seamless process and the people were very kind. More
Other Employees Tagged: Alexandra S., Matthew Melino
April 17, 2026
They are very responsive to your needs. I am very pleased with their service. They are good. I am very pleased with their service. They are good. More
Other Employees Tagged: Alexandra S., Matthew Melino
April 14, 2026
Service department never answers the phone. When leaving a message no one returns calls either. When leaving a message no one returns calls either. More
Other Employees Tagged: Alexandra S., Matthew Melino
April 02, 2026
The service is very good. The people are very patient and kind. I will let others know are your service. Thanks again. The people are very patient and kind. I will let others know are your service. Thanks again. More
Other Employees Tagged: Matthew Melino
March 27, 2026
The service itself is fine, the problem is that it's impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get through to a human you're only talking with the receptionist - no one from service ever answers the phone. And the texting with service is OK, but there's no consistency. I had to wait hours between texts. I just want to call and have a human answer who will quickly be able to answer my questions. More
Other Employees Tagged: Alexandra S., Matthew Melino
March 08, 2026
The renovated service area is brute and clean and inviting. The parking area for pick up is way too small . I had to get help getting my car out of a tight spot so I could leave. inviting. The parking area for pick up is way too small . I had to get help getting my car out of a tight spot so I could leave. More
Other Employees Tagged: Matthew Melino
February 28, 2026
Very helpful. I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately. More
Other Employees Tagged: Alexandra S., Matthew Melino

