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Matt Chevier
Matt Chevier | Page 2
Service Manager
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
268 Reviews
268 Reviews
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268 Reviews of Matt Chevier
May 16, 2026
They are fast, friendly and very professional. I had originally made an appointment but, they informed me the part was not available and had to be ordered. As soon a it came in they messaged me. I had originally made an appointment but, they informed me the part was not available and had to be ordered. As soon a it came in they messaged me. The new appointment was scheduled for 2 day later. Very efficient. More
by Pat
Verified Customer
May 08, 2026
One of the service reps was insensitive to customers. He had a coffee cup on the service counter that appeared to have spilled hot coffee. The split looking coffee was just some plastic that looked like He had a coffee cup on the service counter that appeared to have spilled hot coffee. The split looking coffee was just some plastic that looked like coffee. The service rep thought it was funny to be playing his little joke on customers. It was a juvenile prank for the customer service rep's amusement. Customers who spend 30, 40, or 50 thousand dollars on new cars deserve more respect! More
by ALANBEIDECK
May 06, 2026
Pleasant team. . nice clean waiting room. Took care of Mr trucks problem in a timely matter . nice clean waiting room. Took care of Mr trucks problem in a timely matter More
by EG2822826
Other Employees Tagged: Alexandra S., Matthew Melino
April 22, 2026
Matthew and staff were very nice. I have been coming to this dealership for years I have been coming to this dealership for years More
by sandcastle746
Other Employees Tagged: Matthew Melino
April 17, 2026
Friendly staff and quick service-clean environment. Very seamless process and the people were very kind. Very seamless process and the people were very kind. More
by sara.mahoney66
Other Employees Tagged: Alexandra S., Matthew Melino
April 17, 2026
They are very responsive to your needs. I am very pleased with their service. They are good. I am very pleased with their service. They are good. More
by HOLCOMB14626
Other Employees Tagged: Alexandra S., Matthew Melino
April 14, 2026
Service department never answers the phone. When leaving a message no one returns calls either. When leaving a message no one returns calls either. More
by Avis Car Rental
Other Employees Tagged: Alexandra S., Matthew Melino
April 02, 2026
The service is very good. The people are very patient and kind. I will let others know are your service. Thanks again. The people are very patient and kind. I will let others know are your service. Thanks again. More
by BRENDABAKER20
Other Employees Tagged: Matthew Melino
March 27, 2026
The service itself is fine, the problem is that it's impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get through to a human you're only talking with the receptionist - no one from service ever answers the phone. And the texting with service is OK, but there's no consistency. I had to wait hours between texts. I just want to call and have a human answer who will quickly be able to answer my questions. More
by johnhain0
Other Employees Tagged: Alexandra S., Matthew Melino
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