Matthew Melino | Page 32

I had my first inspection on my Tucson. The service was very prompt and efficient. The service was very prompt and efficient. More

by mblacagnina Verified Customer Verified Customer

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I bought my car brand new 6 months ago, never had an issue with it whatsoever. But I took it in to Vision Hyundai Henrietta to use one of my free oil changes that they offered. After 2 hours, they final issue with it whatsoever. But I took it in to Vision Hyundai Henrietta to use one of my free oil changes that they offered. After 2 hours, they finally finished changing it. Later that same day, I was almost in a car accident because a car did not see me and turned into the roadway; I attempted to honk my horn to warn them that I was approaching, but my horn did not work. No sound came from the horn at all. Come to find out that this is a common recall for the Elantra. Fine, it happens. But the issue that I have is that it is way too big of a coincidence for it to happen on the same day I brought my car in for service. My car had no issues prior to this, in fact I used my horn on the way to drop my car off for service so I know for a fact it was working that day. Since this all happened, I have called vision Hyundai over ten times, left multiple messages, and even contacted my salesman. And still haven’t been able to speak to someone about this issue in over 3 days. This dealership is very sleazy and I will never bring my car here again, even for free service. More

by cam.fiorani Verified Customer Verified Customer

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I love tylor he’s awesome always gets me right and treats me with kindness and love me with kindness and love More

by Amber J Verified Customer Verified Customer

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Great experience told me it would take an hour for my 8000 mile service and it was exactly an hour. 8000 mile service and it was exactly an hour. More

by kevin.fady Verified Customer Verified Customer

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Came in for oil change, service did not reset for mileage or put mileage sticker in car. Service texted us the location but when we arrived they were adamant and rude that we were at the wrong locat mileage or put mileage sticker in car. Service texted us the location but when we arrived they were adamant and rude that we were at the wrong location. Oil change was part of warranty but was not honored. They wanted to charge us for the 15k service that is part of the warranty. More

by jdnelson494 Verified Customer Verified Customer

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I took my leased Vehicle in for oil change & 7500 mile check.I was very pleased with how I was greeted & the amount of time it took. I also had the pleasure of seeing the salesperson & he was also very ni check.I was very pleased with how I was greeted & the amount of time it took. I also had the pleasure of seeing the salesperson & he was also very nice asked me how liked my Hyundai. Usually you don't see a salesperson after you have bought the car. More

by Bev Verified Customer Verified Customer

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I requested quick service time due to the fact I was caring for a family member, and the service rep assisted in my request and completed my oil change in under an hour. caring for a family member, and the service rep assisted in my request and completed my oil change in under an hour. More

by maryannchristin Verified Customer Verified Customer

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Service is always great! Matt in service was exceptional to deal with and I will continue using them for all service needs. Matt in service was exceptional to deal with and I will continue using them for all service needs. More

by SKUDISH1432 Verified Customer Verified Customer

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The second worse buying experience I have had at this same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy there either. They have really sneaky workers putting stuff in contracts u didn’t know anything about really bad business More

by LEOKRYSTLEB Verified Customer Verified Customer

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The service department has always been excellent with me. I enjoy dealing with the same person each time I'm in there I enjoy dealing with the same person each time I'm in there More

by larryveley Verified Customer Verified Customer

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