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Matthew Melino

Overview Reviews (255) Inventory (285)

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Matthew Melino

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.6

255 Reviews

Overview Reviews (255) Inventory (285)

Dealership Experience

6 yrs, 2 mos

Languages Spoken

English

4.6

255 Reviews

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255 Reviews of Matthew Melino

October 22, 2025

Dealership Rating

Employee Rating

Excellent Very good dealership with Coustomer Mathew Melino is very good to deal with the Coustomer . He is excellent worker Melino is very good to deal with the Coustomer . He is excellent worker More

by rkuriyan08

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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October 20, 2025

Dealership Rating

Employee Rating

Matt was a gem with which to work: accommodating, FRIENDLYand efficient Above and beyond service! FRIENDLYand efficient Above and beyond service! More

by ClimateFred

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Quoc H.

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Oct 20, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 20, 2025

Dealership Rating

Employee Rating

Very Good Service And I Like The No Charge For Maintenance For Three Years Ok Maintenance For Three Years Ok More

by jspry48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

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Oct 21, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 15, 2025

Dealership Rating

Employee Rating

Construction woes, but good service. Quickly done, no worries. VISION is a solid quality dealership Quickly done, no worries. VISION is a solid quality dealership More

by cjwolfellc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 16, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 11, 2025

Dealership Rating

Employee Rating

Matthew Melino and the Service Team at Vision Hyundai Henrietta are top-notch! Every time I have had my car in for regular maintenance or other service needs, Matt and team make me feel welcome & confide Henrietta are top-notch! Every time I have had my car in for regular maintenance or other service needs, Matt and team make me feel welcome & confident, and they show care and expertise is providing service in a timely manner. I appreciate the attention and care, even as the service deal deals with the remodeling of their facility over the past two years. More

by AnnouncerMike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 09, 2025

Dealership Rating

Employee Rating

Quick and efficient Just an oil change done quickly and everyone was pleasant Hoping the construction at the site gets done quickly - parking was difficult everyone was pleasant Hoping the construction at the site gets done quickly - parking was difficult More

by MARMC2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 09, 2025

Dealership Rating

Employee Rating

The service dept is always ready for my car at my appointment time and there is no extra wait for my car appointment time and there is no extra wait for my car More

by dgerber530

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

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Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 07, 2025

Dealership Rating

Employee Rating

It was great. Everyone was so nice and helpful. I love my car. Thank you Everyone was so nice and helpful. I love my car. Thank you More

by KimSzczepaniak

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Eric Finnefrock, John Nagle , Randy Pfeifer

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Oct 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 03, 2025

Dealership Rating

Employee Rating

Not in the shape that it is now. it has been 6 months and still not finished. By xmas? it has been 6 months and still not finished. By xmas? More

by lilyh45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matt Chevier, Alexandra S.

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Oct 03, 2025 -

Vision Hyundai Henrietta Rochester responded

"Lilyh45" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 03, 2025

Dealership Rating

Employee Rating

Was rude to my wife, didn’t find a solution to complete inspection (which took me 5 mins to afterwards). Lobby smelled, car was left dirty, cables pulled out of the dash, oil status not reset, no sticker p inspection (which took me 5 mins to afterwards). Lobby smelled, car was left dirty, cables pulled out of the dash, oil status not reset, no sticker placed on windshield. More

by andreworitter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 03, 2025 -

Vision Hyundai Henrietta Rochester responded

Andrew. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Oct 03, 2025 -

andreworitter responded

Vision leadership called same day to apologize, is coming to get my car Monday, clean it, service it and leave me a loaner. Appreciate the response!

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