Matthew Melino

Great service. Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks More

by NYCSHARP22 Verified Customer Verified Customer

Report | Print

Friendly, Quick, Precise, to the point with service and delivers good quality, customer service care delivers good quality, customer service care More

by cohami6541 Verified Customer Verified Customer

Report | Print

They are very helpful and always know what needs to get done. I always feel welcome and appreciated. done. I always feel welcome and appreciated. More

by andre365 Verified Customer Verified Customer

Report | Print

Great service coordinator. Needed some additional work which they fit into my scheduled oil change appointment. Needed some additional work which they fit into my scheduled oil change appointment. More

by dcator1006 Verified Customer Verified Customer

Report | Print

My new Santa Cruz needed a new windshield, I was given a Kona to drive while it was being ordered and serviced. Matt even helped me put my new weather tech mats in?? Kona to drive while it was being ordered and serviced. Matt even helped me put my new weather tech mats in?? More

Report | Print

Service is good, but the front desk members, some of them need proper training as to how to be courteous/honest towards customers need proper training as to how to be courteous/honest towards customers More

by sriradhika Verified Customer Verified Customer

Report | Print

Good try to fine the problem good work take your time whit mine car Thank you whit mine car Thank you More

by joannew110 Verified Customer Verified Customer

Report | Print

Hectic and loud with construction. 2nd straight time they did not complete tire rotation. End 2nd straight time they did not complete tire rotation. End More

by justin.walker911 Verified Customer Verified Customer

Report | Print

I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. I will continue to be part of Hyundai for a very long time. More

by christinacarducci Verified Customer Verified Customer

Report | Print

NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More

Report | Print