Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 34

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

May 18, 2024

Dealership Rating
Employee Rating

Great customer service 👏 and attention to what we need as a customer and friendly attitude. More

by csantia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Alexandra S.

May 23, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

Dealership Rating
Employee Rating

Each time during my last three visits I've had service done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually More

by Javaris Tramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tylor Barnhart, Matt Chevier

May 23, 2024

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Javaris. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 16, 2024

Dealership Rating
Employee Rating

went in for first year inspection and called ahead about rear window not working. passed inspection but never did work on window More

by mikeyb68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

May 14, 2024

Dealership Rating
Employee Rating

The service team is always polite and helpful. The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…e More

by Cdeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

May 15, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

May 09, 2024

Dealership Rating
Employee Rating

I like the service friendly and pleasant you get in and out I love it More

by griffin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

May 10, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

Dealership Rating
Employee Rating

From sales Tim to parts helping us with a headlight issue to service all wonderful. More

by DONNA320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Timmy D

May 03, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2024

Dealership Rating
Employee Rating

Great service from everyone in the service department. I was kept up to date on everything. More

by MSEBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Stephanie

May 03, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 30, 2024

Dealership Rating
Employee Rating

Matt and the whole team at Vision Hyundai were very helpful. First they gave us a new engine at no charge because of the built-in hundred thousand mile warranty on it. That still didn’t fix the engine More

by LYGREVE
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mike J. , Matt Chevier

May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2024

Dealership Rating
Employee Rating

They did a great job friendly willing to answer any questions and answer any questions. More

by BRENDADJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 30, 2024

Dealership Rating
Employee Rating

Super efficient service and enjoyable to work with. Thank you for taking such great care of us. More

by JOEROXSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier

May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

...
34
...

Dealership Inventory (291 Vehicles)

used 2024 Hyundai Tucson car, priced at $28,605
2024 Hyundai Tucson
used
White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $35,805
2026 Hyundai Tucson
new
Ultimate Red exterior
Automatic
All-wheel Drive
new 2026 Hyundai Sonata Hybrid car, priced at $30,990
2026 Hyundai Sonata Hybrid
new
Serenity White exterior
Automatic
Front-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $45,010
2027 Hyundai Santa Fe
new
Hampton Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade Hybrid car, priced at $52,485
2026 Hyundai Palisade Hybrid
new
Ecotronic Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $22,640
2026 Hyundai Elantra
new
Amazon Gray exterior
Automatic
Front-wheel Drive