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Matt Palffy
Matt Palffy at Ken Ganley Ford Norton

Matt Palffy

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
55 Reviews

Dealership Experience

7 yrs, 3 mos

4.8

55 Reviews

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55 Reviews of Matt Palffy

March 09, 2026

Dealership Rating
Employee Rating

My experience buying my new 2025 Ford Bronco Sport was outstanding! I would highly recommend Franco. Great communication and moves quickly! I will tell my family and friends to go see him too! More

by Alanhaudenschild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tom Yerace, John Chapman, Kevin Kneebusch

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Mar 11, 2026

Ken Ganley Ford Norton responded

Alan, thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new 2025 Ford Bronco! Thank you for choosing Ken Ganley Ford Norton.

Mar 09, 2026

Alanhaudenschild responded

Thanks

March 08, 2026

Dealership Rating
Employee Rating

I appreciate you met almost all of my requests. I appreciate you finding a vehicle so quickly More

by Jwa2184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Vincent Demercado

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Mar 09, 2026

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2026

Dealership Rating
Employee Rating

We purchased our new Ford Ranger Lariat from Franco. Excellent communication, always there when we called or when we needed him! and highly recommend Franco and the dealership! More

by Jjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tom Yerace, John Chapman

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Mar 03, 2026

Ken Ganley Ford Norton responded

Thank you for purchasing your new Ford Ranger Lariat from Franco D. We’re pleased his communication and availability made the process smooth. We appreciate your recommendation and look forward to assisting you again.

January 24, 2026

Dealership Rating
Employee Rating

Ashley did a fantastic job taking care of my camaro! She made sure I was satisfied with everything before I left the service department! I tell everybody I know to go to Ken Ganley Ford in Norton whethe More

by Doog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, Scott Spath, Kevin Kneebusch, Ashley Neely, Gavin Barnes, Jack Leonhard, David Duggan

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Jan 24, 2026

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 31, 2025

Dealership Rating
Employee Rating

We had an amazing experience at Ken Ganley Ford Norton. Everyone was so helpful and kind to us. More

by kjl16133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sam Adrian

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Dec 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 22, 2025

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Employee Rating

Franco Casalinova has been on the ball and worked with us to find the vehicle we wanted. More

by Themartyjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tom Yerace, John Chapman, Kevin Kneebusch

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Dec 22, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

December 08, 2025

Dealership Rating
Employee Rating

Franco helped me order my new 2025 Ford F15 and it just came in! Thank you so much for all your hard work! More

by mkoenig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tom Yerace, John Chapman, Kevin Kneebusch

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Dec 09, 2025

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

Dec 10, 2025

Ken Ganley Ford Norton responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford Norton. If you have any further questions, please don't hesitate to reach out!

October 14, 2025

Dealership Rating
Employee Rating

Franco sold me and my husband a new 2025 Bronco Sport! Great guy! We will be back! More

by debtomtrotter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Oct 14, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 10, 2025

Dealership Rating
Employee Rating

Thank you Franco for all of your help. We visited the dealership multiple times before buying our Super Duty and you even came in on your day off to do the deal! That was so nice! Thanks a More

by Kroslakdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Oct 10, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 07, 2025

Dealership Rating
Employee Rating

This is the fourth vehicle I have purchased from Franco at Ken Ganley Ford!! I really appreciate your hard work! More

by jbyrd
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Oct 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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