Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 28

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
358 Reviews
4.9

358 Reviews

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358 Reviews of Mathew Povroznik

October 15, 2024

Dealership Rating
Employee Rating

Excellent customer service and attention to detail and great option for rental car usage. Good communication among representative and technician More

by DONNATHEBERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

October 11, 2024

Dealership Rating
Employee Rating

Very professional and keep me updated when my car was expected to take a few extra days to service. More

by ANGELAGUG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Angela, thank you so much for the positive review!

October 10, 2024

Dealership Rating
Employee Rating

Everyone was great. They got me in and out quickly and made sure I had a way to get back to pick up my car. More

by AMELIA.J.LEONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Eric (? the shuttle driver)

Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 07, 2024

Dealership Rating
Employee Rating

Did a very quick maintenance which helped me out. Did a very good professional job More

by PRIMROSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 07, 2024

Dealership Rating
Employee Rating

The service area is always very accommodating, friendly, and lives up to their promises. Pleasure to do business there. More

by JSLUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Dealership Rating
Employee Rating

Great service thanks a lot for being on time and the superb service that was provided More

by waelesa1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Oct 02, 2024

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

September 28, 2024

Dealership Rating
Employee Rating

Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 24, 2024

Dealership Rating
Employee Rating

Specifically asked them to check the timing belt on my car. They didn't. My engine blew and ruined my car. Never going back. More

by EKRISTIAN
Recommend Dealer
No
Sep 29, 2024

BMW of Westlake responded

Thank you for your feedback. We are sorry that your experience at BMW of Westlake did not meet your expectations. Could you please provide us with a little more information about your experience? Please give John Cordell in service a call at 4408870000

September 24, 2024

Dealership Rating
Employee Rating

Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 22, 2024

Dealership Rating
Employee Rating

Very Professional workmanship and considerate of my time restraints of having my car repaired do to my work schedule . More

by MIKESNEED1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 29, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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