Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 27

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
345 Reviews
4.9

345 Reviews

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345 Reviews of Mathew Povroznik

October 07, 2024

Dealership Rating
Employee Rating

Did a very quick maintenance which helped me out. Did a very good professional job More

by PRIMROSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 07, 2024

Dealership Rating
Employee Rating

The service area is always very accommodating, friendly, and lives up to their promises. Pleasure to do business there. More

by JSLUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Dealership Rating
Employee Rating

Great service thanks a lot for being on time and the superb service that was provided More

by waelesa1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Oct 02, 2024

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

September 28, 2024

Dealership Rating
Employee Rating

Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 24, 2024

Dealership Rating
Employee Rating

Specifically asked them to check the timing belt on my car. They didn't. My engine blew and ruined my car. Never going back. More

by EKRISTIAN
Recommend Dealer
No
Sep 29, 2024

BMW of Westlake responded

Thank you for your feedback. We are sorry that your experience at BMW of Westlake did not meet your expectations. Could you please provide us with a little more information about your experience? Please give John Cordell in service a call at 4408870000

September 24, 2024

Dealership Rating
Employee Rating

Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 22, 2024

Dealership Rating
Employee Rating

Very Professional workmanship and considerate of my time restraints of having my car repaired do to my work schedule . More

by MIKESNEED1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 29, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 21, 2024

Dealership Rating
Employee Rating

Well treated and professional. Highly recommended and will very happy to be working with the folks in service. More

by Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Sep 29, 2024

BMW of Westlake responded

Tucson, thank you so much for the positive review!

September 21, 2024

Dealership Rating
Employee Rating

Service and parts have always been great to me, especially corey and matthew. Fifteen words, now seventeen More

by SCOTT.LEWIS189
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Hello Scott., thank you; we appreciate your feedback!

September 19, 2024

Dealership Rating
Employee Rating

The staff are professional, expert, reliable, and pleasant. I have complete confidence in them and have consistently been pleased with service. John Caruso in sales is excellent. More

by COLLIN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Brittaney Quick

Sep 21, 2024

BMW of Westlake responded

Collin, thank you for sharing your positive experience!

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