Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 24

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
345 Reviews
4.9

345 Reviews

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345 Reviews of Mathew Povroznik

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 22, 2024

Dealership Rating
Employee Rating

Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Pattysue, thank you for sharing your positive experience!

November 22, 2024

Dealership Rating
Employee Rating

Matthew was fantastic, kept me informed along the way and was prompt to return my calls and answer my questions. More

by AL.DEETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Al, thank you so much for the positive review!

November 22, 2024

Dealership Rating
Employee Rating

Awesome experience, Waited only about a half an hour for an oil change and car wash. Even sent me a video. Matthew made it painless. More

by LSZAFRANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

November 20, 2024

Dealership Rating
Employee Rating

Efficient and timely service. Loaner car was a real blessing. The communication was excellent as well! More

by LINDALCOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

November 19, 2024

Dealership Rating
Employee Rating

Great facility, great staff. They have all the latest products and services that bmw offers More

by llabenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, John Cordell

Nov 22, 2024

BMW of Westlake responded

Thank you for sharing your positive experience!

November 17, 2024

Dealership Rating
Employee Rating

I have been very please with BMW dealership at Westlake and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my c More

by urrutiaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville , Andrew Shaw

Nov 19, 2024

BMW of Westlake responded

Thank you so much for the positive review!

November 17, 2024

Dealership Rating
Employee Rating

Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell

Nov 19, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 17, 2024

Dealership Rating
Employee Rating

Well organized, efficient, very nice physical plant-appointment process was a breeze and the work was done quickly. More

by WBR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

November 15, 2024

Dealership Rating
Employee Rating

Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou More

by TarekDbouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Tarek, we're so glad that we were able to go above and beyond your expectations! Hi Tarekdbouk, we are very happy to have provided you with such a positive experience!

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