Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
268 Reviews
4.8

268 Reviews

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268 Reviews of Mathew Povroznik

October 06, 2025

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Employee Rating

It’s always a pleasure working with Brittaney! I’ve had the luck of catching three nails in my Michelin Cup 2’s within 6 months, and every time she was able to solve the issue without notice and p More

by KevinPhamUSMC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Oct 08, 2025

BMW of Westlake responded

Hi Kevin, We're so happy we were able to help you out!

October 04, 2025

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Employee Rating

Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh More

by GUSGOLINSKI
Sales Price Transparency
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Recommend Dealer
Yes
Oct 07, 2025

BMW of Westlake responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

October 04, 2025

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Employee Rating

Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past More

by GUSGOLINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2025

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At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

Hi Nate, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 02, 2025

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I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa More

by BQUICK
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

We're so glad that we were able to go above and beyond your expectations!

October 01, 2025

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This dealership has a great staff. The crew is knowledgeable, efficient, and simply make life easier. More

by RAB888
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Oct 04, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 30, 2025

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Employee Rating

Service department seem to be very knowledgeable and friendly. Matt the service coordinator was great to work with. More

by METRZYNKA
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

September 26, 2025

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They always do what they promise. Consistently a high performance organization with pleasant responsive personnel More

by DCBLOOMFIELD16
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Recommend Dealer
Yes

September 26, 2025

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The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. More

by JRIVERA36
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 20, 2025

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Employee Rating

The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 23, 2025

BMW of Westlake responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

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