Mathew Povroznik
Mathew Povroznik at BMW of Westlake
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Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Mathew Povroznik

November 27, 2024

Dealership Rating
Employee Rating

This was my fourth BMW I have purchased or leased from BMW of Westlake. The process as always was seamless. I have worked with Ken Delk, my senior client advisor, for the last 8 years. I will continue More

by BMW enthusiast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 22, 2024

Dealership Rating
Employee Rating

Awesome experience, Waited only about a half an hour for an oil change and car wash. Even sent me a video. Matthew made it painless. More

by LSZAFRANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

November 22, 2024

Dealership Rating
Employee Rating

Job got done on time and correctly. Communication is fantastic. Car was washed and clean. More

by Primrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Primrose, we are so pleased you enjoyed your visit to BMW of Westlake!

November 22, 2024

Dealership Rating
Employee Rating

Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Pattysue, thank you for sharing your positive experience!

November 22, 2024

Dealership Rating
Employee Rating

Matthew was fantastic, kept me informed along the way and was prompt to return my calls and answer my questions. More

by AL.DEETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Al, thank you so much for the positive review!

November 20, 2024

Dealership Rating
Employee Rating

Efficient and timely service. Loaner car was a real blessing. The communication was excellent as well! More

by LINDALCOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

November 19, 2024

Dealership Rating
Employee Rating

Great facility, great staff. They have all the latest products and services that bmw offers More

by llabenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, John Cordell

Nov 22, 2024

BMW of Westlake responded

Thank you for sharing your positive experience!

November 17, 2024

Dealership Rating
Employee Rating

Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell

Nov 19, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 17, 2024

Dealership Rating
Employee Rating

Well organized, efficient, very nice physical plant-appointment process was a breeze and the work was done quickly. More

by WBR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

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