Marty Gillions

New client experience for Service B work performed at the dealership with Nicholas Bischcoff as my Service Advisor. Work was preceded by a great conversation with the Service Manager (Marty Dillion) as I wa dealership with Nicholas Bischcoff as my Service Advisor. Work was preceded by a great conversation with the Service Manager (Marty Dillion) as I was doing my due diligence to determine which dealership to take my vehicle to. Marty assured me it was worth the additional 30 minutes travel time to get the type of care and attentiveness I was seeking (I had relayed my concerns about troubling reviews I read about other dealerships closer to my home). Marty’s promises were in-fact realized and I am pleased with all aspects of my service experience. Nicholas very professionally greeted me for my 1st time with the dealership and provided updates on the servicing. While there, other great support was also provided by Lexi and Lisa for various reasons. All aspects of my 1st experience were very good and the additional 30 minutes travel time was well worth it. More

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We have been customers for more than 20 years. Staff at the Mercedes Hagerstown are very nice to deal with. Staff at the Mercedes Hagerstown are very nice to deal with. More

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This dealership is excellent. There is no better word that describes the service and treatment that you receive as a customer. Barry London has been our salesperson for 15 + yea There is no better word that describes the service and treatment that you receive as a customer. Barry London has been our salesperson for 15 + years and we keep coming back to him and the product. I think that this says it all. The entire experience was positive and hassle free! We also had the opportunity to work with Justin a bit closer and found that in his leadership position he is concerned about the customer having the best experience possible. More

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This is my 4th purchase/lease from this dealership and they never fail to treat the customer with respect. They are extremely easy to deal with and have your best interests in mind. Barry L. has been ou they never fail to treat the customer with respect. They are extremely easy to deal with and have your best interests in mind. Barry L. has been our salesperson from day 1 and is outstanding! Recently, Justin has gone above and beyond for us. The difference between ordinary and extraordinary is that "extra" and that is what this dealership and its people and service are all about. I would highly recommend a visit to their dealership! Best, Sherri More

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I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!! best agent that I have ever dealt with. EVER!!! More

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He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. The service department is first rate. Marty and Alex are wonderful. Justin and his people are all top notch as is the whole administrative service staff. We have and will continue to recommend this dealership to anyone who wants to purchase or lease a quality automobile. More

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I have been a loyal customer here for the past 30 years simply because this dealership is “The best of the best!” simply because this dealership is “The best of the best!” More

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Mercedes been good to me in Hagerstown MD. But for right now they are to high for me. I just order my Mercedes benz air bags for the rear of my car. Mercedes wanted $5,000 for everything. I go But for right now they are to high for me. I just order my Mercedes benz air bags for the rear of my car. Mercedes wanted $5,000 for everything. I got Mercedes airbags for $859.00 for both parts and they putting them in for $300.00. So for right now I will not go to Mercedes for the high cost. The crew there been good to me I just can't afford there Price. More

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I've leased and purchased vehicles from Mercedes-Benz of Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and wor Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and worked to get the best deal for me. I've asked Rob Edmonds to be my salesperson again and again because of the time he took make it the best experience I could expect. More

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The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. We recommend this dealer and will continue to use for our service needs. More

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