Mark Spadavecchia
Mark Spadavecchia at North Park Toyota of San Antonio
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Mark Spadavecchia

Parts Manager

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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23 Reviews
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23 Reviews

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23 Reviews of Mark Spadavecchia

November 27, 2024

Dealership Rating
Employee Rating

Second time going to NorthPark Toyota. Second time being disappointed with both the service and the overcharging. I recently had a key programmed and cut for $140 and it took a local locks More

by raymondw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Duron, Michael Godina

Dec 03, 2024

North Park Toyota of San Antonio responded

Thank you for sharing your feedback, and we're truly sorry to hear about your disappointing experience. We understand your frustration with the service and the wait time. Your experience is important to us, and we’d like the opportunity to address your concerns directly. Please reach out to Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com so we can resolve this matter to your satisfaction. Thank you again for your review, and we hope to hear from you soon.

November 05, 2024

Dealership Rating
Employee Rating

It is wonderful! I have purchased 4 vehicles from this company. And will purchase more from North Park Toyota. More

by agusme4761
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Abraham Garcia, Fred Duron, Michael Godina, Tania Eubanks, Mary Mendoza , Kevin in the Service Department.

Nov 06, 2024

North Park Toyota of San Antonio responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've had such a great experience with us over the years. We look forward to helping you with many more vehicle purchases in the future!

June 10, 2022

Dealership Rating
Employee Rating

Salesman was very friendly and welcoming. Was able to show us what he had in inventory. I was interested in a tundra and salesman was able to locate one for me. Over all service was great and More

by Mabrego47
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tania Eubanks , Michael Lopez, Robert Robles, Jimmy Solis

Jun 13, 2022

North Park Toyota of San Antonio responded

Thank you for the positive review, we're happy you were able to find a vehicle. Congratulations!

July 08, 2020

Dealership Rating

Bad experience with buying parts here. Bought a new windshield. Arrived with damage on bottom corner which I did not catch until I reached my glass installer. Was basically told to go pou More

by MattTx
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 24, 2020

North Park Toyota of San Antonio responded

Thank you, Matt, for your feedback. It is our goal that every customer is 100% satisfied after making a transaction with us, so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Justin Pilcher at Jpilcher01@nptosa.com and we will do our best to make this better.

Jul 29, 2020

MattTx responded

Email was sent to Justin Pilcher on 7/24. Update: 9/2/20. Justin never responded to me through email when I contacted him as requested, just through here initially on 7/24/20. Probably posted his initial response to make others who read this review that they actually care and want to resolve this when it is more of hoping it just gets buried. That seems to be their real goal, not "100% satisfaction".

December 05, 2019

Dealership Rating
Employee Rating

From the time I purchased my vehicle to every time I get My Corolla serviced at NPT, I am thoroughly satisfied! My Corolla was practically given to me for free. They worked with my unfortunate circumstances More

by joseph0884
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron, Michael Godina , Michael Cisneros, Jonathan Cuellar, Martin Flores, Yvette Gooding, Rafat Habash, Michael Lopez, Tyler Millican, Bruno in service dept

Dec 09, 2019

North Park Toyota of San Antonio responded

Thank you for your positive feedback!

July 18, 2019

Dealership Rating
Employee Rating

Good customer service and fast service. Breakfast ladies need to smile some more but the food was good.. they gave my car a good wash. More

by Ego0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina , Juan Arroyo, Yvette Gooding, Rafat Habash, Joe Hernandez, Michael Lopez, John Marquez, Tyler Millican, Michael Richardson

Jul 19, 2019

North Park Toyota of San Antonio responded

Thank you for your positive feedback!

May 28, 2019

Dealership Rating
Employee Rating

Perfect service every time North Park has been providing perfect service every time; for the past six years. Highly recommend for buying or serving cars needs. It shows well t More

by halmaznaai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

May 01, 2019

Dealership Rating

Excellent Great customer service and attentive to our needs on a vehicle. Alex our salesman accommodated us with drinks and attentive to our needs during our pu More

by Castillo.gricelda48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone, Betty Purgason, Abraham Garcia, Fred Duron, Tania Eubanks , Isaac Avelar, Yvette Gooding, Alex Gutierrez, Al Uribe

March 14, 2019

Dealership Rating
Employee Rating

Great service Great service. Awesome staff. Very quick on serving my vehicle. This dealership is awesome and always clean. The vehicles are sharp and clean. Happy More

by Carlos@toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron, Michael Godina , Michael Cisneros, Jonathan Cuellar, Martin Flores, Yvette Gooding, Rafat Habash, Michael Lopez, Tyler Millican

February 02, 2019

Dealership Rating
Employee Rating

No need to go anywhere else! Everyone was friendly and helpful. I bought my first RAV4 from North ParK Toyota when it was located in Boerne, After 10 years driving that car and l More

by Love my car
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone , Juan Arroyo, Robert Robles, Richard Schott

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