Mark Skawinsky
Mark Skawinsky at Honda of Valley Stream

Mark Skawinsky | Page 30

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
323 Reviews
4.8

323 Reviews

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323 Reviews of Mark Skawinsky

April 10, 2024

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Employee Rating

They were welcoming and so respectful. I did have to wait long for my oil change. More

by slittlejah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Apr 10, 2024

Honda of Valley Stream responded

We're glad to hear that you found our team welcoming and respectful. However, we apologize for the extended wait time for your oil change. We understand that your time is valuable, and we strive to provide efficient service to all our customers. Your feedback is valuable to us, and we will use it to improve our processes to ensure a smoother experience for you in the future. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We appreciate your patience and understanding.

April 09, 2024

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Employee Rating

Customer friendly, prompt, excellent, experienced, relational,caring and totally dedicated and committed to customers satisfaction. More

by OJOADESEGUN448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Honda of Valley Stream responded

Thank you for your kind words! We strive to provide a customer-friendly environment where prompt and excellent service is our priority. Our team is dedicated to ensuring that every customer's experience is positive and satisfactory. We appreciate your feedback and are glad to hear that you had a great experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future!

April 08, 2024

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Employee Rating

Very nice service and the advisor are very patience explaining alll the details of the service. Fast and accurate time More

by RODEL_CALMA12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2024

Honda of Valley Stream responded

We're delighted to hear that you had a pleasant service experience with us! Our team strives to provide excellent customer service and ensure that all details are explained thoroughly. It's great to know that you found our advisors to be patient and that the service was both fast and accurate. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

April 01, 2024

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Employee Rating

Always a pleasure working with Mark Skawinski, the service advisor, and Eddie the mechanic who worked on my Pilot. My pilot always comes out a lot better then it went in. More

by JPAPL (Joseph Papalia)
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Brown, Clara Torres, Alex Marcel , Mechanic who worked on my Pilot, Eddie

Apr 01, 2024

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Mark and Eddie! Providing top-notch service to our customers is our priority, and we're glad to have exceeded your expectations. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs!

March 27, 2024

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Employee Rating

The service adviser was friendly and helpful. He was able to get me in and out in a timely fashion given the type of work my vehicle needed and the weather outside. Job was completed to my satisf More

by RICHARD136936
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2024

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience with our service advisor! Providing friendly and helpful service is our priority. It's great to know that the job was completed to your satisfaction. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

March 25, 2024

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Employee Rating

My service attendant Kevin was very rude. Tried to get Mark to assist but No. More

by traceyme.talia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2024

Honda of Valley Stream responded

We sincerely apologize for the experience you had. We are speaking with Kevin about this matter. Thank you for reviewing your time with Honda of Valley Stream, and we hope to see you again in the future.

March 25, 2024

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Employee Rating

Mark intently listened to my concerns and explained what Honda is able to do. In addition he researched what maintenance was overdue and had the technician perform it as part of my maintenance contract. More

by karl3587
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Honda of Valley Stream responded

It's great to hear that Mark provided such attentive service and addressed your concerns effectively. We always strive to ensure our customers feel heard and taken care of. Thank you for sharing your positive experience, and if you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

March 21, 2024

Dealership Rating
Employee Rating

Great customer service, the gentleman was kind and very knowledgeable. Would definitely come back to Honda valley stream. More

by AIMEE.ALMELEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Honda of Valley Stream responded

We're delighted to hear about your positive experience! Providing excellent customer service and knowledgeable assistance are our top priorities, and we're thrilled that our team member exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for any future needs you may have.

March 19, 2024

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Employee Rating

Mark was thorough in his explanation and ensured the necessary priorities were handled. The department ordered a Lyft car to transport me to the LIRR. More

by BBETTIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Honda of Valley Stream responded

We're glad to hear that Mark provided you with thorough explanations and ensured that your priorities were addressed. Our commitment to excellent service extends beyond the dealership, as evidenced by arranging a Lyft car for your convenience. Thank you for choosing us, and we look forward to serving you again in the future!

March 19, 2024

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Employee Rating

Service was good but some service items that were recommended seemed premature. Will review them and decide wisely. More

by Deek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Honda of Valley Stream responded

We appreciate your feedback regarding your recent service experience. Our aim is to provide thorough and honest recommendations to ensure the optimal performance and longevity of your vehicle. We understand your concern and encourage you to review the recommended service items carefully. If you have any questions or need further clarification, please don't hesitate to reach out to us. Thank you for choosing our service center, and we look forward to assisting you with any future automotive needs.

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