Mark Babineau

DO NOT GO HERE! !!! Find another dealer! You cannot trust a word they say. Our salesman Keith and the sales manager Sylvio will make promise after promise which end u !!! Find another dealer! You cannot trust a word they say. Our salesman Keith and the sales manager Sylvio will make promise after promise which end up being lies. After five and half hours sitting at Keith's desk, him leaving and coming back we came to an agreed price and pick up date (they said it would take six days to pick up the car from another dealer in Vermont, ridiculous!) Sylvio approached us saying he made a mistake and miscalculated and would need us to pay $800 more. After getting upset and arguing about it they said they would figure it out and we wouldn't have to pay anything, what was the point of that? Here we are six days later at 3pm and they have just picked up the car from the dealer. If you won't to avoid day after day of lies, incompetence, aggravation go to any other dealer than Colonial Ford of Malboro. More

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Keith and mark were awesome to deal with. My entire family only goes to colonial. Keith did an amazing job making sure the process was smooth and easy. Next time I need a vehicle he’s the onl My entire family only goes to colonial. Keith did an amazing job making sure the process was smooth and easy. Next time I need a vehicle he’s the only person I’m reaching out to. More

by Fordguy1 Verified Customer Verified Customer

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Once again a great experience at Colonial Ford of Marlboro. They are on top of their game and always a pleasure to deal with regardless if it's sales or service. Marlboro. They are on top of their game and always a pleasure to deal with regardless if it's sales or service. More

by dennist01 Verified Customer Verified Customer

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If you're shopping for a car don't bother shopping around. Save yourself some time and go see the team at Colonial Ford in Marlborough. They truly put customers first. Mark the General Manager, Andres around. Save yourself some time and go see the team at Colonial Ford in Marlborough. They truly put customers first. Mark the General Manager, Andres in sales and John in finance are absolute professionals. I will only buy from Mark and his team at Colonial. More

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My salesman was very good honest to the point I feel it was a fair deal was a fair deal More

by scottbostek Verified Customer Verified Customer

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As always Colonial ford makes any experience when dealing with sales or service painless and such a wonderful time. with sales or service painless and such a wonderful time. More

by dennist01 Verified Customer Verified Customer

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Excellent experience. Mark was very patient with my wife and I. He showed us all the models and went through various features. Would definitely return. Mark was very patient with my wife and I. He showed us all the models and went through various features. Would definitely return. More

by Jmdowney Verified Customer Verified Customer

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I just purchased my 2nd vehicle at this dealership with Moises in less than a year and once again the service was amazing and did not disappoint! The sales process was honest and easy. Definitely the best Moises in less than a year and once again the service was amazing and did not disappoint! The sales process was honest and easy. Definitely the best customer service I have experienced at a dealership. More

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My Modem malfunctioned (again) maybe due to a low battery (?). The WiFi hotspot want working and there was also no communication with my Ford app on my iPhone nor with the Ford dealerships computers. The mec (?). The WiFi hotspot want working and there was also no communication with my Ford app on my iPhone nor with the Ford dealerships computers. The mechanics worked diligently to diagnose the issue and fix it. Bought a new battery just in case and I needed new tires (both the battery and the tires were original from 2019). I got ~89K on the tires and battery so that is good. Had the 90K service with oil change while there. Thanks to all! More

by Doc Joe Verified Customer Verified Customer

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Good customer service, good communication skills, management step in to solve simple issues, selling skills where management step in to solve simple issues, selling skills where More

by COLONTREX Verified Customer Verified Customer

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