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Suzanne Vantre
Suzanne Vantre at Colonial Ford of Marlboro

Suzanne Vantre

Service Advisor

Colonial Ford of Marlboro

428 Maple St
Marlboro, MA 01752

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4.8
284 Reviews
4.8

284 Reviews

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284 Reviews of Suzanne Vantre

October 01, 2026

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Employee Rating

Although my car’s issues couldn’t be solved immediately, the effort applied was considerable. I appreciated being updated about what was happening and the quick installation of the new equipment. More

by awood62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Chandler

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Oct 01, 2026

Colonial Ford of Marlboro responded

Although resolving your Ford Edge’s issues took longer than expected, we’re glad our team could keep you updated and swiftly install the new equipment. Hearing that our effort and communication were appreciated means a lot to our service department. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

October 01, 2026

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Employee Rating

Sue in service is always amazing, got my car right in found the issue quickly and formulated a repair plan. Communicated with me throughout the process More

by hines30
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2026

Colonial Ford of Marlboro responded

Your note about Suzanne’s speedy diagnosis and clear repair plan for your EcoSport reflects how our service department values efficient support. Our team is pleased we could keep you informed throughout the entire process. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

October 01, 2026

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I needed recalls done, oil change and wipers replaced (squeaked). Called wednesday for appointment on Monday. Dropped truck off Saturday at noon. Got call at 3 pm truck was done. They got it done fas More

by JOHNAKILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Chandler

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Oct 01, 2026

Colonial Ford of Marlboro responded

Our service team is pleased we could complete the recalls, oil change, and wiper replacement on your Ford F-150 in just a few hours. Knowing the wipers no longer squeak and that the cost was less than at an auto parts store means a lot to us. Thank you for trusting our store with your maintenance needs. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

September 29, 2026

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Was a quick car state inspection. The staff answered my questions pertaining cabin air filter More

by NIMESHSHETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Chandler

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Sep 29, 2026

Colonial Ford of Marlboro responded

Knowing that the state inspection on your Ford Mustang Mach-E was quick and that we could answer your cabin air filter questions means a lot to our service team. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

September 28, 2026

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The dealership service was excellent. The wait time was minimal. The waiting area needs updating More

by BSTEARNS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2026

Colonial Ford of Marlboro responded

Knowing you found the service on your Ford Bronco Sport excellent and that the wait time was minimal means a lot to our service department. We appreciate you pointing out the waiting area; your feedback informs how we keep our facility welcoming. We look forward to serving you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

September 23, 2026

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Employee Rating

Sue was fair and honest. I will continue to go for my service needs. Thanks. More

by Jartan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 23, 2026

Colonial Ford of Marlboro responded

Your praise of Suzanne’s fairness and honesty highlights the kind of service we aim to deliver. We look forward to caring for your Ford Escape again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

September 17, 2026

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Employee Rating

I was greeted at the door by a delightful salesman named David that directed me where to go! More

by dfayard65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Chandler, David Fayard

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Sep 17, 2026

Colonial Ford of Marlboro responded

Your praise of David’s warm greeting and guidance means a lot to our service team. We’re glad your experience with the service on your Mazda CX-30 started off on the right foot. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

September 13, 2026

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Employee Rating

I replaced the two front tires. They stated that the inside of the tires were worn down. So much so that there was belt showing. I asked if there was any cause for the uneven wear More

by bob.is.the.bomb.ws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

September 04, 2026

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Employee Rating

The work to prep the vehicle for delivery was great. Everything was in perfect working condition. More

by andrew.pelosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Andes

Print
Sep 04, 2026

Colonial Ford of Marlboro responded

Your note about your Bronco arriving in perfect working condition highlights our service department’s attention to detail. Knowing the prep went smoothly means a lot to us. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

September 04, 2026

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Employee Rating

Easy to book appointment through website. Availability was great and service was done on time. More

by CPINBERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 04, 2026

Colonial Ford of Marlboro responded

Your note about easy online scheduling highlights our service department’s focus on convenience. Knowing we could accommodate your Ford Escape promptly and complete the service on time is rewarding. Your kind words and five-star rating mean a lot to our service department. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

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