Rob Chandler
Rob Chandler at Colonial Ford of Marlboro

Rob Chandler

Service Manager

Colonial Ford of Marlboro

428 Maple St
Marlboro, MA 01752

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4.7
260 Reviews

Dealership Experience

7 yrs, 4 mos

4.7

260 Reviews

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260 Reviews of Rob Chandler

July 06, 2026

Dealership Rating
Employee Rating

Very happy with service of Marlboro ford on time drop off and pick up great communication on what service I will be need at the time off drop off work is always of the highest quality More

by dave@alexandriaconstr.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 07, 2026

Colonial Ford of Marlboro responded

Thank you for sharing your review of our service department. We’re glad our team kept your Ford Bronco appointments on time and clearly explained the maintenance needed. Ensuring quality work is our goal, and we look forward to assisting with your next service visit. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 30, 2026

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Employee Rating

Bob is very helpful. He has assisted me with finding my warranty information. He is always upbeat and pleasant to deal with. More

by maryellen
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Colonial Ford of Marlboro responded

It’s great to hear our service team provided a positive and pleasant experience while helping you with your Lincoln Nautilus warranty. We appreciate your five-star feedback and look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 20, 2026

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Employee Rating

Sue always takes great care of me. She is experienced and knowledgeable. If I have to call Colonial Ford for service or make an appearance at the shop, I will always ask to speak with More

by ywbm777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

Jun 20, 2026

Colonial Ford of Marlboro responded

We appreciate your kind feedback about our service team’s expertise. It’s great to know our knowledgeable approach has kept your Mercury Grand Marquis running smoothly while helping you save on maintenance. We look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 12, 2026

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Great folks and great smiles! Always very helpful and happy to get you moving! Thank you! More

by ANDRE.ST.ONGE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

Jun 12, 2026

Colonial Ford of Marlboro responded

It’s wonderful to hear our team greeted you with helpful smiles and got your Ford F-150 moving smoothly. Thank you for the fantastic review and we look forward to serving you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 11, 2026

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Staff was all wonderful professional and quick. I loved that. I wasn't there all day. I got an amazing car in great service. More

by gabrielle.miller17
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre , Sales rep Roger

Jun 11, 2026

Colonial Ford of Marlboro responded

It’s great to hear our team delivered quick, professional service on your Ford Bronco Sport. We’re glad you didn’t spend all day here and drove away happy with your vehicle. Thank you for sharing your experience. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 09, 2026

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Employee Rating

They are really good service and veri patient with customers and help you if you need other service More

by WHMAYHUASCA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

Jun 09, 2026

Colonial Ford of Marlboro responded

It’s wonderful to hear you found our team patient and supportive. We’re glad the service on your Ford Escape met your needs. Feel free to reach out whenever you need assistance again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 26, 2026

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I had an excellent experience with this dealership. They are truly efficient and customer‑service minded. When my vehicle needed scheduled services and repairs, they went above and beyond by covering a More

by edhoughton
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2026

Colonial Ford of Marlboro responded

Hello, thank you for sharing your experience with our service team. We’re glad covering Lyft rides made it easier to keep up with scheduled maintenance on your Ford Explorer. Your comments about our focus on convenience are greatly appreciated. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 06, 2026

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Employee Rating

Great service and professional help. Sur, Phil and Bob are grest to work with. Great service!! More

by Robert Hetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

May 06, 2026

Colonial Ford of Marlboro responded

It’s great to hear you had a positive experience. We’re glad Phil could provide professional assistance during your Ford F-150 service. We look forward to serving you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 01, 2026

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Employee Rating

Very helpful staff always trying to make the most of your visit with them. Thank you More

by chrismenard11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Babineau

May 01, 2026

Colonial Ford of Marlboro responded

We’re thrilled our team helped make your Ford Bronco Sport service visit as productive as possible. Thank you for highlighting the helpful support you experienced. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 27, 2026

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Employee Rating

My goto place to service my Fords, even though it is a 20 mile drive each way. My oil change was done quickly, and I was on my way in no time. Always a pleasant experience. I highly recommend Bob and his More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

Apr 27, 2026

Colonial Ford of Marlboro responded

Thanks for trusting us with your Ford Expedition even on a longer drive. We’re glad your oil change was quick and convenient and that you always have a pleasant experience. We appreciate your recommendation and look forward to seeing you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

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