Mark Babineau | Page 21

TRANSMISSION i already took my car 2 times and it didn't get 100%, my car doesn't run great. The guys doesn’t fix the problem! i already took my car 2 times and it didn't get 100%, my car doesn't run great. The guys doesn’t fix the problem! More

by MATHEUSLIMAX Verified Customer Verified Customer

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My new car So I went to colonial Ford looking for a specific car. I went to about five different Cadillac dealerships with no luck. Either the car I wanted wasn' So I went to colonial Ford looking for a specific car. I went to about five different Cadillac dealerships with no luck. Either the car I wanted wasn't available in the package I wanted or they overpriced it. During my search I happened upon colonial Ford. They had the car I wanted in stock. I I wasn't too sure if it was the exact package though. So i made a phone call and had the pleasure of reaching Dan Flanagan. I had dan go out and check the car for wireless charging sunroof the right color leather and a bunch of other stuff. He came back and was like great news. I have exactly that car. Now I live about 47 miles away from colonial Ford. So I said to him " man please before I come up there, is the car clean? Is the car in good condition? He didn't immediately tell me yes he said let me look into it before I waste your time. He called me back a little while later and said great news again the car is in great condition and it is pristine and warrantied and certified. I went up there and fell in love with the service in the communicable. They made everything simple from the purchase in the test drive in the finance and everything else that goes along with buying a car. Dan is a great salesman and will go above and beyond for you. after everything was said and done they did me even a bigger solid they have a colonial Cadillac dealership that is right down the street from my house. they transferred me over to Cadillac or I should say colonial Cadillac so they can have a certified Cadillac technician work on my car and so when I get my sticker is simple for me and I do not have to drive the 47 miles. They also gave me the option of going to my own mechanic for the sticker and they would mail me a check for the difference. All-in-all I recommend this dealership 1000000% and I will go there again next time I'm ready for a vehicle. More

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Used 2019 Ford F150 Dan helped me with the purchase of an F150 from their lot. I traded in my old truck, the process was very smooth. I was at the dealership for less tha Dan helped me with the purchase of an F150 from their lot. I traded in my old truck, the process was very smooth. I was at the dealership for less than 2 hours from start to finish. I would recommend Dan and Colonial Ford. More

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Be careful with your personal information This is my first time I wrote a review. This dealership is the worst dealership I EVER been too. I thought by going to a big corporation like ford thi This is my first time I wrote a review. This dealership is the worst dealership I EVER been too. I thought by going to a big corporation like ford things would be different but instead I regret stepping foot in that office. make long story short I got approved for a 2019 truck signed the papers got insurance and drove the car off the lot the same day. Two weeks later mark the GM text me lying about a new rebate They wanted me to come in and sign. It didn’t make sense so I started asking questions and they ended up telling me the truth ,that the first loan I signed the papers for never went through that I need to come in and sign the new contract but At this point I was all set. The fact that General manager was lying and trying to trick me into sign the new contract and telling it’s a rebate, then they also ran my social security without my consent for the new loan which was totally unprofessional and brought my credit score down in the process..I got frustrated with everything and just gave back the truck. All I gotta say is stay away from this dealership.. More

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Colonial ford The service department and management at colonial ford are a pleasure to work with as they made my visit spectacular. The sales force needs a lesson o The service department and management at colonial ford are a pleasure to work with as they made my visit spectacular. The sales force needs a lesson on how to best work with the customer and communicate. More

by chaboozi Verified Customer Verified Customer

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Pretty painless sales process I'm very pleased with my car and overall the purchase was a positive experience. Dan was responsive to my questions and very helpful. The only const I'm very pleased with my car and overall the purchase was a positive experience. Dan was responsive to my questions and very helpful. The only constructive feedback would be for the senior staff to provide more support and in-process training to newer staff. Dan was fantastic about following up on any questions he couldn't field himself, but it felt like that support wasn't readily available to him. That being said, bottom line, I would recommend Colonial Ford. It was a pleasure doing business with them. More

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Great ! Nice people, I had a very good experience for most of the part , I’ll recommend them to my friends, sales person (Dan ) and his boss were very nice an Nice people, I had a very good experience for most of the part , I’ll recommend them to my friends, sales person (Dan ) and his boss were very nice and polite!!!even the person from the garage was very nice and friendly !!! Adrian More

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Above and beyond expectations We worked with Dan Flanagan for our daughters first brand new car and Dan made sure she got exactly what she was looking for. Mark's leadership over We worked with Dan Flanagan for our daughters first brand new car and Dan made sure she got exactly what she was looking for. Mark's leadership over the transaction was refreshing. We will be sending more customers your way. Thanks The Lott Family More

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The only retailer I considered for a second purchase. I hadn't purchased a used car since 1981. Brad and the Service Dept. smoothed the path and responded to my concerns. My Service Writer made a poi I hadn't purchased a used car since 1981. Brad and the Service Dept. smoothed the path and responded to my concerns. My Service Writer made a point to contact Mark B. who picked up the tab for programming extra keys that I needed (my purchase was a former Hertz RAC that was missing an extra key). More

by John S. Verified Customer Verified Customer

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Painless!! Bought my 2018 F150 here so brought it in for its first oil change, WHICH WAS FREE!!. Also bought my wife's 2017 Flex here and had that in for a defe Bought my 2018 F150 here so brought it in for its first oil change, WHICH WAS FREE!!. Also bought my wife's 2017 Flex here and had that in for a defective moulding to be replaced. Service writer Shea Miles made it quick and painless on both visits. More

by trottwilllift Verified Customer Verified Customer

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