Mark Allen
Mark Allen at Plaza Cadillac
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Mark Allen

Finance & Insurance Director

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.7
361 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

50 yrs, 6 mos

Languages Spoken

English English

4.7

361 Reviews

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361 Reviews of Mark Allen

October 29, 2024

Dealership Rating
Employee Rating

Plaza Cadillac since I purchased my Cadillac has been nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, profession More

by NPALLITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano

October 28, 2024

Dealership Rating
Employee Rating

Excellent experience throughout the entire car buying process, from the moment I reached out over the internet, to multiple phone contacts, personal interactions, negotiations, the contract, and pickup o More

by Dbjohn_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano , Anthony Rowland

October 24, 2024

Dealership Rating
Employee Rating

Wonderful service from all of the staff. Took the time to explain everything dealing with my problem More

by WTOBRIEN3559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2024

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Employee Rating

They fixed the problem but when I got the car back all my tail light is and head lights went out More

by shannon52480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2024

Plaza Cadillac responded

This Email does not bring up anything in our system. Please send us the Vehicle information so I can look into this. Thank you Patrick

September 24, 2024

Dealership Rating
Employee Rating

From the beginning we were impressed with friendliness of the salesman who came out to greet us. Was not pushy and was a good listener Thank you Michael Land! More

by Janjarrett57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Giovanetti, Tony Pagano , Michael Land

September 05, 2024

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Employee Rating

Plaza stands by their used cars, my car had a problem after I got it home, and they fixed it with no cost to me. They were very professional. Would recommend them highly. More

by furmonlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano , David Guzman

September 04, 2024

Dealership Rating
Employee Rating

Excellent doing business with this dealership. Rick Jimenez was my sales person- friendly, helpful, none of that high-pressure stuff you get at other dealerships. The whole process was transparent More

by profklm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez

September 03, 2024

Dealership Rating
Employee Rating

Plaza Cadillac has very professional and knowledgeable sales people. Robby was very helpful in showing us a variety of vehicles that would fit our needs and wants. The service department has always worked More

by elbjjohns71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Giovanetti

July 16, 2024

Dealership Rating
Employee Rating

Dealership is great. Robbie our sales rep is great. Service work is less then par. More

by landefeldp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Giovanetti

Jul 17, 2024

Plaza Cadillac responded

thank you for the review and are really sorry that the service took 2 or three visits. We did not realize that the repair required a Bodyshop to help and tried to minimize you time but failed. Please feel free to connected me any time to review or and additional help you may need. Patrick

July 03, 2024

Dealership Rating
Employee Rating

No car update from GM can’t be done by dealer can’t use car less than a month old Have loaner not happy More

by barefootingdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rick Jimenez, Rob Giovanetti

Jul 06, 2024

Plaza Cadillac responded

Both the staff at Plaza Cadillac and GM value our customers' safety. We understand your frustration that your new vehicle needs an update, and look forward to getting you back behind the wheel as soon as Cadillac provides us the software and/or parts needed to complete the work.

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