Marcus Lacroix

He was the best dealer ever i give him a 10 out of 10 over 💯 over 💯 More

by WANGUSIDAURA Verified Customer Verified Customer

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Very satisfied. Arnold, Marcus and Paul very professional. Will recommend Toyota of No. Hollywood to my family & friends Arnold, Marcus and Paul very professional. Will recommend Toyota of No. Hollywood to my family & friends More

by GENTLENURTURING Verified Customer Verified Customer

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Marcus is an excellent person he explain everything with detail abut the new car I was really satisfice with the service. with detail abut the new car I was really satisfice with the service. More

by MOMSRULE310 Verified Customer Verified Customer

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Extremely Disappointing Experience at North Hollywood Toyota – Harassment After Honest Review I had a very unpleasant experience at North Hollywood Toyota, and to make matters worse, I’m now being har Toyota – Harassment After Honest Review I had a very unpleasant experience at North Hollywood Toyota, and to make matters worse, I’m now being harassed by one of their staff members, Armando, after leaving a negative review. Here’s what happened: I was charged for a DMV registration fee even though I had already paid it on the same day via phone, as evidenced by my receipt. When I brought this to Armando’s attention, he assured me he would correct the issue by issuing a check. He told me to give him 30 minutes to resolve it, but after waiting for 2 hours with no word from him, I called the dealership back. Armando then sent me to a different representative in the finance department, but failed to explain to them that he had already approved the return of my money. It was clear to me that he was avoiding my calls and trying to pass the issue off to someone else. To make matters worse, Armando has now called me 2-3 times, including just a few minutes ago, asking me to remove my honest review because he’s worried about getting in trouble as the "new guy" at the store. This is completely unacceptable. Please ask Armando to stop harassing me. This experience has been frustrating and disappointing, and it should serve as a lesson in how not to treat good customers. I have filed a complaint with Toyota regarding Armando. I did not work with a Marcus that I know of. took 2.5 hours for the entire process after I called in advance to have the paperwork ready. Nothing was ready. I will not return to NOHO More

by bu Verified Customer Verified Customer

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Customer service at its finest! Polite, courteous, and very helpful! Friendly and genuine service all around! Polite, courteous, and very helpful! Friendly and genuine service all around! More

by DONNABETTS357 Verified Customer Verified Customer

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I had a great experience at North Hollywood Toyota! Symon, the salesperson, and the manager were incredibly patient and professional. In just two days, they helped me get a great deal on the car I want Symon, the salesperson, and the manager were incredibly patient and professional. In just two days, they helped me get a great deal on the car I wanted. They delivered it spotless and with a full tank of gas. The dealership has a wide selection of vehicles, and I highly recommend them to anyone looking to buy a car. More

by USAHEART Verified Customer Verified Customer

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these people are just scoundrels, I bought premium service and pay for my car, they said we will write to you that we will change the filter, but today everyone is busy and come next time we will chan service and pay for my car, they said we will write to you that we will change the filter, but today everyone is busy and come next time we will change it, I arrived, they said that we don’t know anything, don’t remember anything and won’t change it More

by DENISTROTSENKO Verified Customer Verified Customer

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Marcus was great, i think he was following his boss, but i think they could have better options with people that has bad or no credit, I hate this car, and Ithink its way over priced, but its only temporary i think they could have better options with people that has bad or no credit, I hate this car, and Ithink its way over priced, but its only temporary .. More

by bigwen48 Verified Customer Verified Customer

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All the People's mention below are BEST OF THE BEST, Keep ME happy on my next visit. ME happy on my next visit. More

by ahmedsheikh Verified Customer Verified Customer

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Marcus gave me a great deal on my new Prius beating out other dealers. He was very responsive and replied in a timely manner to all texts. I had explained to Marcus that I was in a great deal of pain and n other dealers. He was very responsive and replied in a timely manner to all texts. I had explained to Marcus that I was in a great deal of pain and needed all paperwork and the car to be ready for when I arrived at the dealership. Unfortunately it was not and I don't know if it was due to Marcus or the Finance Manager. The finance manager greeted me and told me he would be"2 minutes" then later "5 minutes and it will be OK" I waited 20 minutes in total for him in bad pain. Once I was in his office he was very quick and efficient. It was the wait that was so hard on my body. I had, as previously mentioned, requested everything be ready. I purchased a prior Prius from TO Toyota 4 years ago and they got me in through al the paperwork and in my car in 20 minutes so I know it can be done. More

by siegfriedelaine Verified Customer Verified Customer

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