Marcus Lacroix

Excellent customer service and the nicest employees. The service department is efficient and Ana is the best! The service department is efficient and Ana is the best! More

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cellent service experience! The staff was professional, friendly, and efficient. They explained everything clearly, finished on time, and my car runs perfectly now. Highly recom The staff was professional, friendly, and efficient. They explained everything clearly, finished on time, and my car runs perfectly now. Highly recommend this dealership for honest and reliable service. More

by fomta71 Verified Customer Verified Customer

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Very helpful service advisors quick and easy process thank you for a good service yup thank you for a good service yup More

by SONSHINE881 Verified Customer Verified Customer

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Did a great job on the recall service but the service guy told it would be 3 hours when it only took about a hour. I spent $30 in uber rides for no reason 😔 told it would be 3 hours when it only took about a hour. I spent $30 in uber rides for no reason 😔 More

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This was a far better experience than I’ve had either other dealerships. No pressure, no haggling games. They made a very, straightforward offer that was exactly what I wanted, and the car was in perfect other dealerships. No pressure, no haggling games. They made a very, straightforward offer that was exactly what I wanted, and the car was in perfect condition when I arrived to test drive it. I would fully recommend this place! More

by drclary69 Verified Customer Verified Customer

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Good service will pass on honesty and prompt service to others Paul was so helpful others Paul was so helpful More

by braggs.jacqueline Verified Customer Verified Customer

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no stars. it was a nightmare. i was misled when the sales team saw my vulnerabilty and walked out on the deal when i realized that i wasn't being offered a tra it was a nightmare. i was misled when the sales team saw my vulnerabilty and walked out on the deal when i realized that i wasn't being offered a trade in as requested, but they were simply trying to sell me up on a more expensive model than requested without deaing with my trade in. worst service ever. dealing with subaru was a stark contrast, offering great service, and direct and clear in negotiations. More

by LORAERUSSO Verified Customer Verified Customer

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Marcus is extraordinarily helpful, attentive, & patient. He is throughly knowledgeable about the Corolla Cross features & demonstrates them in a clear, precise manner. While our car was in transit, he kept He is throughly knowledgeable about the Corolla Cross features & demonstrates them in a clear, precise manner. While our car was in transit, he kept up updated about its progress. More

by clynngroves Verified Customer Verified Customer

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I've been wanting to buy a new car for my parents for a while since their old Nissan Rogue was giving them issues. I found a great deal on the official North Hollywood Toyota website, saved it, and called while since their old Nissan Rogue was giving them issues. I found a great deal on the official North Hollywood Toyota website, saved it, and called beforehand to make sure on the price. Arrived at Toyota of North Hollywood and started with buying process immediately. Sales person was friendly and was assuring me that I'm getting the advertised price throughout the whole process. I totally believed in him and walked out with a brand new car and happy parents. Later, I found out they actually charged me about $1000 more than advertised price by running a calculator on same car from their website. I reached out to get an explanation about discrepancy, but their explanation was very vague and unhelpful. Well.. a lesson is learned here, never ever trust car dealership, always run your calculator to make sure you are not getting ripped off. More

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Jack was wonderful and made my service appointment a smooth process. He was kind, knowledgeable and the commit was great. I wish I had my car serviced at this location sooner. Thank you, Jack! smooth process. He was kind, knowledgeable and the commit was great. I wish I had my car serviced at this location sooner. Thank you, Jack! More

by jrgmsw19 Verified Customer Verified Customer

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