Marcus Lacroix

no stars. it was a nightmare. i was misled when the sales team saw my vulnerabilty and walked out on the deal when i realized that i wasn't being offered a tra it was a nightmare. i was misled when the sales team saw my vulnerabilty and walked out on the deal when i realized that i wasn't being offered a trade in as requested, but they were simply trying to sell me up on a more expensive model than requested without deaing with my trade in. worst service ever. dealing with subaru was a stark contrast, offering great service, and direct and clear in negotiations. More

by LORAERUSSO Verified Customer Verified Customer

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Marcus is extraordinarily helpful, attentive, & patient. He is throughly knowledgeable about the Corolla Cross features & demonstrates them in a clear, precise manner. While our car was in transit, he kept He is throughly knowledgeable about the Corolla Cross features & demonstrates them in a clear, precise manner. While our car was in transit, he kept up updated about its progress. More

by clynngroves Verified Customer Verified Customer

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I've been wanting to buy a new car for my parents for a while since their old Nissan Rogue was giving them issues. I found a great deal on the official North Hollywood Toyota website, saved it, and called while since their old Nissan Rogue was giving them issues. I found a great deal on the official North Hollywood Toyota website, saved it, and called beforehand to make sure on the price. Arrived at Toyota of North Hollywood and started with buying process immediately. Sales person was friendly and was assuring me that I'm getting the advertised price throughout the whole process. I totally believed in him and walked out with a brand new car and happy parents. Later, I found out they actually charged me about $1000 more than advertised price by running a calculator on same car from their website. I reached out to get an explanation about discrepancy, but their explanation was very vague and unhelpful. Well.. a lesson is learned here, never ever trust car dealership, always run your calculator to make sure you are not getting ripped off. More

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Better amenities. They don’t have WiFi and more friendly environment would be nice to have They don’t have WiFi and more friendly environment would be nice to have More

by doctordugarte10 Verified Customer Verified Customer

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Jack was wonderful and made my service appointment a smooth process. He was kind, knowledgeable and the commit was great. I wish I had my car serviced at this location sooner. Thank you, Jack! smooth process. He was kind, knowledgeable and the commit was great. I wish I had my car serviced at this location sooner. Thank you, Jack! More

by jrgmsw19 Verified Customer Verified Customer

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Great people and an awesome deal! They’ll give you the best deal without any pressure. They’ll give you the best deal without any pressure. More

by speakmatt Verified Customer Verified Customer

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A welcome low-pressure experience to purchasing a car. Helpful knowledgeable sales person, and even the dreaded Finance Department was low-key. Helpful knowledgeable sales person, and even the dreaded Finance Department was low-key. More

by DWFILICE Verified Customer Verified Customer

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MUCHAS GRACIAS A todos. De. North hollywood toyota. Buena. Atención. Se. Los. Recomiendo. A todos De. North hollywood toyota. Buena. Atención. Se. Los. Recomiendo. A todos More

by OSVALDOSANTILLAN341 Verified Customer Verified Customer

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It was an excellent experience. Everything went smoothly. The Toyota staff was experienced and so helpful. Everything went smoothly. The Toyota staff was experienced and so helpful. More

by KPRINZMETAL Verified Customer Verified Customer

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Marcus best sales person He exceeded on everything I was looking for He truly listened and delivered Made my dream car come home Didn’t try to sell me on something I wasn’t looking for He did pr was looking for He truly listened and delivered Made my dream car come home Didn’t try to sell me on something I wasn’t looking for He did provide me with options If one car didn’t work out which other car was my second choice Very knowledgeable Very kind Wouldn’t go back to any other dealership He was highly recommended and now I know why !! Gooooo Marcus !!!! More

by Giraffe0826 Verified Customer Verified Customer

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