Marc Keenan

This dealership realized they didn't have a second key/fob for my car that I JUST PAID CASH FOR! After multiple tries they couldn't produce a second key/fob. They REFUSED to refund my money even thoug key/fob for my car that I JUST PAID CASH FOR! After multiple tries they couldn't produce a second key/fob. They REFUSED to refund my money even though I PAID IN CASH for a brand new car that ONLY HAD 8 MILES ON IT! Without a second key/fob it made it IMPOSSIBLE TO TAKE THE CARE ON TRIPS! They were rude and DID NOT CARE! More

by davedevault Verified Customer Verified Customer

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Marco and his team are great to work with. They streamline the entire process, I highly recommend working with them. They streamline the entire process, I highly recommend working with them. More

by GIOVANNI.SCIARRABBA Verified Customer Verified Customer

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In 2017, Marc sold us the exact 2018 Pacifica we were looking for (it was more interesting and better looking than the Sienna), and the service department has taken very good care of our car along the wa looking for (it was more interesting and better looking than the Sienna), and the service department has taken very good care of our car along the way. We appreciate Ziegler, and our only regret is, because it was very late that evening when we finished the sale, we didn’t get to ring the bell. More

by GHOLLAND48 Verified Customer Verified Customer

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Great customer experience from all aspects of the dealership…Sales, Service, Finance, and Management. I intend to be a repeat customer. dealership…Sales, Service, Finance, and Management. I intend to be a repeat customer. More

by GIOVANNI.SCIARRABBA Verified Customer Verified Customer

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I had the pleasure of dealing with Damian Guzman whom in turn was able to work with me via telephone and emails considering my busy schedule. He was able to work with me, Alison Mark and Omar Ofay very help turn was able to work with me via telephone and emails considering my busy schedule. He was able to work with me, Alison Mark and Omar Ofay very helpful guys glad to do business with them. More

by Mr. T Verified Customer Verified Customer

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Made a deal thru email with Phil No surprises and we were in and out under 2 hours. Very pleased and impressed were in and out under 2 hours. Very pleased and impressed More

by JEFF@ARMSTRONGTRANSPORT.COM Verified Customer Verified Customer

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I will always be thankful to Marc for selling us the car we wanted and for service (Emily most recently) for taking care of it. we wanted and for service (Emily most recently) for taking care of it. More

by GHOLLAND48 Verified Customer Verified Customer

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Outstanding- experienced professional- collaboration with me as customer by Marc and Jeremy Thank you very much me as customer by Marc and Jeremy Thank you very much More

by Scalalcpc Verified Customer Verified Customer

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The entire process was a smooth, enjoyable one. Marc, Steve, and Larwence were great to work with. Marc, Steve, and Larwence were great to work with. More

by RMFILIPPO Verified Customer Verified Customer

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Forget any previous posts I might have left, that was before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is supposed to. They asked me to come in several times promising a new fob, and it was a complete waste of time. I was patient at first, but as the excuses piled up and the staff didn't seem to care, I grew tired of all the drama centered around a key fob. At first the key was on the salesman's desk. Then they needed to program one so I had to come back. Then the internet was down so I came back again. Then they decided they needed to order a new fob from Italy, which must have come on a very slow boat. When it finally came they couldn't program it because of a glitch in the programing. They said they were aware of it (still had me come in anyway)and hopefully the glitch would be corrected soon, but they had no idea when. Then a manager, Steve, was supposed to call me with a plan and never did. I texted my salesman, Marc, and told him I never received a call and never heard from him or Steve. All because they can't provide me with a second working fob. Would you trust a dealership to repair your car if they can't fix a problem this small? Did I mention I paid cash for the car, and also had to remind them I still hadn't received the paperwork on the warrantee? Received that about six weeks late. I suppose I should have known better. I did thorough research on the car I wanted, if I had research the reviews on Zeigler I never would have gone there. The reviews from the BBB were terrible. Also yelp. My advice, drive on by Zeiglers. There's a lot of places that sell cars. More

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