Manolo Santos

Our experience with Manolo and Bob was wonderful. Bob was very informative and wanted us to have a great experience above all, whether we bought a car or not. I felt relaxed and felt no pressure. Ma Bob was very informative and wanted us to have a great experience above all, whether we bought a car or not. I felt relaxed and felt no pressure. Manolo was helpful and willing to make the deal fair. There communication through the entire process was tireless and on point. Thank you for working with me and getting me out the door with my deal quickly. More

by felipe Verified Customer Verified Customer

Report | Print

Great service and great people. It is always a pleasure to deal with Ferman Mini, be it sales or service. It is always a pleasure to deal with Ferman Mini, be it sales or service. More

by Pauld Verified Customer Verified Customer

Report | Print

Kind, professional, honest, and patient. Tony was amazing and took his time to make sure I had all I needed. Mr. Santos came and introduced himself and also was very respectful. Tony was amazing and took his time to make sure I had all I needed. Mr. Santos came and introduced himself and also was very respectful. More

by angellyn555 Verified Customer Verified Customer

Report | Print

We Especially want to thank Sara, our direct Sales contact. She was extremely knowledgeable and went above and beyond helping us set up and understand our new vehicle, even 1.5 hours AFTER the dealers contact. She was extremely knowledgeable and went above and beyond helping us set up and understand our new vehicle, even 1.5 hours AFTER the dealership closed!!! More

by ajej98 Verified Customer Verified Customer

Report | Print

Great service ! !! Everyone was friendly and welcoming. As well as knowledgeable and gave us space to make our decisions. I love my new mini !!! !! Everyone was friendly and welcoming. As well as knowledgeable and gave us space to make our decisions. I love my new mini !!! More

by galipeaukl21 Verified Customer Verified Customer

Report | Print

Staff very helpful and knowledgeable. Did not experience the same pressure tactics in finance office as I've had with other dealerships. Did not experience the same pressure tactics in finance office as I've had with other dealerships. More

by coolgreany Verified Customer Verified Customer

Report | Print

They were very nice and explained everything. I'm a repeat customer. Thanks to you. I'm a repeat customer. Thanks to you. More

by dennisjennifer582 Verified Customer Verified Customer

Report | Print

Was a good experience. . the person I dealt with was relaxed open and knowledgeable and not too pushy.. he was respectful of my time and availability .. did get other automa . the person I dealt with was relaxed open and knowledgeable and not too pushy.. he was respectful of my time and availability .. did get other automated sales follow up calls/emails etc that were not needed or appreciated More

by suzanneworwood Verified Customer Verified Customer

Report | Print

We have purchased several cars from this dealership. We would have never considered a Mini before working with this staff.😊 from the moment you hit the front door, their office staff, sales, service d We would have never considered a Mini before working with this staff.😊 from the moment you hit the front door, their office staff, sales, service department from the desk to those that work in the back are extremely professional, courteous and welcoming. No concern is too small or too large. Very detailed oriented. Courtney in the service department has helped us purchase tires, oil, packages, etc. to help our Minis run tiptop. We drive an hour and a half for their service when there is one 25 minutes away because of this exceptional service again and again. More

by cspence3 Verified Customer Verified Customer

Report | Print

Without any doubt, Ferman Mini is an outstanding organization. The sales staff particularly Toni Beltran is excellent. Additionally, the service team in the #MIN section is simply amazing with Matth organization. The sales staff particularly Toni Beltran is excellent. Additionally, the service team in the #MIN section is simply amazing with Matthew. Always taken care of my vehicles. It was a pleasure to work with Scott over in financing as well as the rest of the team that took care of me all along the way. It seems to me, that in the automobile world consumers have a lot of choice, but there are a few that stand out above them all. Ferman Mini continues to go above and beyond the needs of the customer and represents a personable, professional, individual approach to automobile purchases and the service that makes them function. My latest acquisition to a JCW countryman is beyond my wildest imagination! Like my two previous Mini’s, I am certain that Ferman will continue to take care of me in the future. My personal thanks to Toni for taking care of me along the journey to acquire my leader’s purchase, and the team for a superb an outstanding experience. Scott Terry More

by tfodin Verified Customer Verified Customer

Report | Print