Matthew Maynard

Matthew Maynard provided amazing customer service. My car battery went dead. Matt organized getting my car towed, setting up the appt to replace my battery. He made it so simple. Truly grateful. S My car battery went dead. Matt organized getting my car towed, setting up the appt to replace my battery. He made it so simple. Truly grateful. Still would like a Mini dealership in Lakewood Ranch, Florida More

by tbaker4 Verified Customer Verified Customer

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Waiting area could be more user friendly Also time to change oil is very long compared to other like facilities change oil is very long compared to other like facilities More

by r.strohl Verified Customer Verified Customer

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The service is always impeccable. Your automotive staff is always pleasant and knowledgeable. Repair time never have me waiting long for my car. Your automotive staff is always pleasant and knowledgeable. Repair time never have me waiting long for my car. More

by Shetay2020Mini Verified Customer Verified Customer

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Very professional and accommodating They were very informative and gave updates on repairs and time on repairs. informative and gave updates on repairs and time on repairs. More

by par34 Verified Customer Verified Customer

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Quick, very friendly and helpful Very knowledgeable staff with informative video of car service and recommendations with informative video of car service and recommendations More

by sarakfoster1 Verified Customer Verified Customer

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Excellent customer service and service for my vehicle. However, the waiting area chairs are extremely uncomfortable and it's freezing!! However, the waiting area chairs are extremely uncomfortable and it's freezing!! More

by collinsloriann Verified Customer Verified Customer

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I recently had a great experience with the service department at Mini. Matthew, my service advisor took great care of me and my vehicle when I brought it in for service. This is a 2026 mini and besi department at Mini. Matthew, my service advisor took great care of me and my vehicle when I brought it in for service. This is a 2026 mini and besides my norma once a year service, I had an intermittent vibration in my steering wheel at higher speeds. Matthew immediately put me in a loaner and contacted Mini corporate for a resolution. My steering wheel rack was replaced under warranty, and MIni had me back on the road quickly. They even delivered my car and picked up the loaner, even though I live over an hour away. This was great service. More

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We scheduled an oil change and Matt got us right in and out very fast and friendly service. Thank you out very fast and friendly service. Thank you More

by ROSEINBLOOM21 Verified Customer Verified Customer

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Efficient and personal attention Matthew helped me find the lounge and showed me how to make tea the lounge and showed me how to make tea More

by lynne Verified Customer Verified Customer

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Matthew's service is great. Keeps us coming back knowing we're in good hands. Thank you Keeps us coming back knowing we're in good hands. Thank you More

by jl9181 Verified Customer Verified Customer

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