Manolo Santos

Courtney is by far and away the best service advisor. As always she does a great job! As always she does a great job! More

by Jeannine Verified Customer Verified Customer

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Very friendly service. The entire mini and BMW staff were welcoming and friendly. They answered all of our questions and concerns. The entire mini and BMW staff were welcoming and friendly. They answered all of our questions and concerns. More

by dawnwilley1 Verified Customer Verified Customer

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They've helped me get every single vehicle I've owned over the years and it's an easy and enjoyable experience every time. No matter what staff member I'm interacting with, they're friendly and helpful. over the years and it's an easy and enjoyable experience every time. No matter what staff member I'm interacting with, they're friendly and helpful. More

by jreiersen256 Verified Customer Verified Customer

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The Ferman MINI team was phenomenal to work with and helped source one of the last convertibles in the country for me. The buying process was straightforward and easy, and the demo was very thorough. Ry helped source one of the last convertibles in the country for me. The buying process was straightforward and easy, and the demo was very thorough. Ryan George and Manolo Santos were phenomenal to work with. More

by jkropfl Verified Customer Verified Customer

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Manager hid the deficiency of the car with the battery and lead us through buy a car that is in need of recall! on top of everything before leaving dealer after breaking deal a colleague of them went to and lead us through buy a car that is in need of recall! on top of everything before leaving dealer after breaking deal a colleague of them went to apologize but trashing the other employees!! More

by dimarin1 Verified Customer Verified Customer

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Courtney, Matt, and Paul are always a great help at the MINI service department. There is no place I rather take my MINI Cooper to. MINI service department. There is no place I rather take my MINI Cooper to. More

by abigailn5 Verified Customer Verified Customer

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This is our sixth Mini all purchased through Ferman Mini. Sales people are knowledgeable and personable. On our last four Mini’s we purchased them through Sara. Mini’s now come with every tech tool and to Sales people are knowledgeable and personable. On our last four Mini’s we purchased them through Sara. Mini’s now come with every tech tool and toy. You want a sales person like Sara that will patiently walk you through each tool and teach you its use. We highly recommend her. More

by Irwin B Verified Customer Verified Customer

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Always the best service for my MINI! I will continue to utilize this dealership over the others I will continue to utilize this dealership over the others More

by copingblock Verified Customer Verified Customer

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Loved my experience, love my Mini. Sara fully prepared me for a first time EV voyage. The purchasing process was super quick and painless. I’m hooked on Ferman. Sara fully prepared me for a first time EV voyage. The purchasing process was super quick and painless. I’m hooked on Ferman. More

by kellyamcmillan Verified Customer Verified Customer

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I’ve been a customer of Ferman MINI for about 17 years since 2008 when I purchased my 1st MINI. Except for 1 MINI I purchased elsewhere when I lived in the NC mountains, I’m now on my 5th from Ferman. I’v since 2008 when I purchased my 1st MINI. Except for 1 MINI I purchased elsewhere when I lived in the NC mountains, I’m now on my 5th from Ferman. I’ve always experienced top professional service extending from the sales dept thru the service dept. More

by Grayghost Verified Customer Verified Customer

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