Major Mitchell

Major (the salesperson) was amazing! Personable, knowledgeable, professional, and very kind. I’m not sure why, but while purchasing a used truck from Biggers, I was told it only had one Personable, knowledgeable, professional, and very kind. I’m not sure why, but while purchasing a used truck from Biggers, I was told it only had one key. I was not thrilled, but I really liked the truck. I bought it anyway. The day after the purchase, I was told (from a friend) that the dealership (any dealership) that sold a vehicle should offer two keys, no matter what they have to do to make that happen. So I called the dealership the day after the sale and was basically told, that it is what it is. For the price of a single key, you would think that you would want to keep the customer happy. I guess that’s not the case with Biggers Chevrolet. I realize the truck was not a Chevy product, but I assumed that was standard practice. They made literally no attempt to help us out in this matter. This does not seem like a good business practice to me. Other dealerships have told me they often coordinate with their competitors (with keys) to make their customers feel good about the sale. That did not happen in this case. No effort was made to assist us in solving our problem. I hope this situation does not happen to others. More

by dpugh38032 Verified Customer Verified Customer

Report | Print

Major Mitchell is awesome. From first contact, through the test drive, and then through the whole buying process, he was super-helpful and put everything together to make it a From first contact, through the test drive, and then through the whole buying process, he was super-helpful and put everything together to make it a smooth buying experience. Highly recommend! More

by packaride Verified Customer Verified Customer

Report | Print

Biggers Chevrolet was very easy to work with and provided efficient and high quality service. I highly recommend buying a car from Biggers Chevrolet efficient and high quality service. I highly recommend buying a car from Biggers Chevrolet More

by mazurekr Verified Customer Verified Customer

Report | Print

Major is hands down the kindest salesman to work with. He takes time to get to know you as the customer, instead of a quick sale to get the stats looking pretty. He looks to provide excellent care of not He takes time to get to know you as the customer, instead of a quick sale to get the stats looking pretty. He looks to provide excellent care of not only you, but your trade in, and your new vehicle. I walked into this dealership after a hard time dealing with Elgin Hyundai, and instead of feeling rushed, time was taken to hear about what I was looking for, what features & trim of vehicle I was interested in, and never once pushed the sale. Thank you Major! 🙌🏼 More

Report | Print