Brian Pena
Brian Pena at Biggers Chevrolet

Brian Pena

Service Consultant

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

Contact Me
4.7
38 Reviews

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.7

38 Reviews

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38 Reviews of Brian Pena

August 29, 2026

Dealership Rating
Employee Rating

Not prepared for proper customer service. three day to do a 5to8hr repair.unaceptable. second time for me More

by thkeller80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

August 28, 2026

Dealership Rating
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Brian was very professional and took care of my truck The dealership was very clean More

by CERASAMJ
Service Price Transparency
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Recommend Dealer
Yes

August 21, 2026

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I always make an appointment and always try to be there 15 minutes early. I was greeted promptly and told he would finish the customer before me and then check me in. It was only a couple of minutes and th More

by fkelly1944
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 27, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad to hear you were greeted promptly, kept informed about your vehicle’s current and future service needs, and even had your service completed ahead of schedule. Providing an efficient and informative experience is exactly what we strive for. We truly appreciate your trust in Biggers and look forward to seeing you at your next visit!

August 20, 2026

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Employee Rating

Brian is great to work with. His communication was outstanding throughout the entire maintenance process today. More

by saleselgin
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena

Aug 27, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re so glad Brian provided outstanding communication and made your maintenance visit a great experience from start to finish. We’ll be sure to share your kind words with him. Thank you for trusting Biggers with your vehicle—we look forward to seeing you again!

August 18, 2026

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Biggers is the best. I’ve bought 5 cars there. You can always count on them for courtesy and commitment with them More

by thelmayoung25
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty and for choosing Biggers for five vehicles! We truly appreciate the trust you’ve placed in our team over the years. It means so much to know that you can always count on us for courteous, committed service. We’re grateful to have you as part of the Biggers family and look forward to serving you for many more years to come!

August 16, 2026

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Employee Rating

He let me vent about my car troubles and answered all my questions. Super friendly and communicative. More

by Mirandaurd24
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena

Aug 19, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re glad our team took the time to listen, answer all your questions, and keep you informed throughout the process. Providing friendly and communicative service is what we strive for every day. We truly appreciate you choosing Biggers Chevrolet!

August 16, 2026

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Brian was very helpful and listened to what I needed. Very helpful with working with my warranty. More

by BJAROSZ64
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Biggers Chevrolet responded

Thank you for the great review! We’re glad to hear Brian was helpful, listened to your needs, and made the warranty process easier for you. We truly appreciate your trust in our team and thank you for choosing Biggers Chevrolet!

August 15, 2026

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Came in for a regular oil change and the job was done way sooner than expected. Great job as always! More

by 37MALIK96
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

Aug 19, 2026

Biggers Chevrolet responded

Thank you for the great review! We’re glad we could get your oil change completed sooner than expected and make your visit quick and convenient. We truly appreciate your continued trust in our service team and look forward to seeing you again. Thank you for choosing Biggers Chevrolet!

August 09, 2026

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My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service! More

by TBYRNE12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Biggers Chevrolet responded

Thank you. We Aim to Please. Have a Great Day.

August 04, 2026

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Employee Rating

I brought my car in for the last couple things and again bigger. Chevrolet worked with me work on a deadline. I've had got everything done too sweet and done perfectly. More

by MTOMAZOVICH
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena

Aug 04, 2026

Biggers Chevrolet responded

Thank you for your 5-star review! We're glad our team at Biggers Chevrolet was able to work with your deadline and get everything completed quickly and correctly. We understand how important your time is, and we're always here to make sure your service experience is as smooth and stress-free as possible. We appreciate your trust and are grateful for the opportunity to keep your vehicle in great shape!

Aug 04, 2026

MTOMAZOVICH responded

I also needed to add compliments to Bryan, kill Alex, Patrick, and on the phone Austin and Rebecca was stellar and getting my message to the right person for my car was completed the next day. Thank you again you guys.

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