Brian Pena
Brian Pena at Biggers Chevrolet

Brian Pena

Service Consultant

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

Contact Me
4.7
45 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

45 Reviews

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45 Reviews of Brian Pena

October 09, 2026

Dealership Rating
Employee Rating

great service the tech spotted a problem while in for routine service and it was taken care of More

by fpiazza41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

Oct 10, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad our technician was able to identify an additional issue during your routine service visit and get it taken care of. Providing thorough inspections and keeping our customers safe on the road are important to us. Thank you for trusting Biggers with your vehicle—we truly appreciate your business and look forward to serving you again!

October 03, 2026

Dealership Rating
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Workers are always welcoming and friendly. That’s why I keep coming back not just for oil changes, but vehicle purchases as well. More

by mrtlau
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 05, 2026

Biggers Chevrolet responded

Thank you for the amazing 5-star review! We’re so grateful for your continued loyalty and trust in our team. It means a lot to know that our welcoming and friendly service keeps you coming back for both maintenance and vehicle purchases. Thank you for choosing Biggers—we truly appreciate your business and look forward to serving you for many years to come!

September 30, 2026

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Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs More

by colagirl6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re glad our Biggers Chevrolet team provided you with knowledgeable, friendly, and efficient service. Earning your trust with your vehicle’s repairs means a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back the next time you need us.

September 26, 2026

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Everyone very helpful and willing to help out as needed. Also gao a ride home as well. More

by BJAROSZ64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 29, 2026

Biggers Chevrolet responded

Thank you for sharing your experience! We’re glad our team was helpful and made your service visit as convenient as possible, including getting you a ride home. We truly appreciate you choosing Biggers Chevrolet and look forward to assisting you again!

September 18, 2026

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Whether in service or sales they are always ready help out. Also nice to a ride home while waiting for car to get fixed. More

by BJAROSZ64
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Biggers Chevrolet responded

Thank you for the great review and recommendation! We’re happy to hear that both our sales and service teams are always ready to help and that the ride home made your service visit more convenient. Mike, Brian, Yari, Rebecca, Jill, and the entire Biggers Chevy team truly appreciate your continued trust. We look forward to taking care of you again! — The Biggers Chevy Team

September 16, 2026

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Biggers does excellent work. My only negative comment would be the maintenance or repair is sooo expensive. More

by 2FELTGENS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2026

Biggers Chevrolet responded

Thank you for your feedback and for recognizing the excellent work of our team. We truly appreciate your business. We also understand your concern regarding the cost of maintenance and repairs, and we appreciate you sharing that perspective with us. Your feedback is valuable as we continue working to provide quality service and a positive experience for our customers. Thank you for choosing Biggers Chevrolet!

September 04, 2026

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The employees at Biggers are always friendly and helpful. The only place I bring my car. More

by caseymw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 17, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re so glad our team consistently provides the friendly and helpful service you deserve. Knowing that Biggers is the only place you trust with your vehicle means so much to us. We truly appreciate your continued loyalty and look forward to taking great care of you for many years to come!

August 29, 2026

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Employee Rating

Not prepared for proper customer service. three day to do a 5to8hr repair.unaceptable. second time for me More

by thkeller80
Service Price Transparency
Service Time
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Recommend Dealer
No
Sep 01, 2026

Biggers Chevrolet responded

Thank you for sharing your feedback. We’re sorry your repair took three days to complete, especially when you were expecting a much shorter turnaround time. We also understand your frustration that this is the second time you’ve experienced a delay with us. Regardless of the circumstances surrounding a repair, we know how important accurate expectations and clear communication are when a customer is without their vehicle. We appreciate your feedback and will use it to help us improve our scheduling, turnaround times, and communication with our customers.

August 28, 2026

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Employee Rating

Brian was very professional and took care of my truck The dealership was very clean More

by CERASAMJ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re glad Brian provided professional service and took great care of your truck. We’re also happy to hear you appreciated the cleanliness of our dealership. We’ll be sure to share your kind words with Brian and the team. Thank you for choosing Biggers!

August 21, 2026

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Employee Rating

I always make an appointment and always try to be there 15 minutes early. I was greeted promptly and told he would finish the customer before me and then check me in. It was only a couple of minutes and th More

by fkelly1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad to hear you were greeted promptly, kept informed about your vehicle’s current and future service needs, and even had your service completed ahead of schedule. Providing an efficient and informative experience is exactly what we strive for. We truly appreciate your trust in Biggers and look forward to seeing you at your next visit!

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