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Brian Pena
Brian Pena at Biggers Chevrolet

Brian Pena

Service Consultant

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.7
23 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.7

23 Reviews

Write a Review

23 Reviews of Brian Pena

June 21, 2026

Dealership Rating
Employee Rating

Brian really listened to my needs and understood. He explained anything that my car needed. More

by Ibe1of8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 06, 2026

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Employee Rating

Brian was great. Communicated through the process and went above and beyond to make sure my vehicle was in great working condition. More

by Susan Grimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2026

Biggers Chevrolet responded

Thank you for making the trip to purchase your vehicle from Biggers Chevrolet! We're thrilled to hear that your experience was quick, stress-free, and straightforward. We understand how important efficiency is, especially when traveling from out of state, and we're glad our team was able to make the process smooth and get you back on the road quickly. We truly appreciate your trust in us and your willingness to travel so far. Enjoy your new vehicle, and please don't hesitate to reach out if we can assist you in the future. Safe travels! 🚗✨

June 01, 2026

Dealership Rating
Employee Rating

I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues! More

by NANETTE391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell, Mike Dellas, Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue

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Jun 12, 2026

Biggers Chevrolet responded

Thank you for the Kind words. Have a Great Day.

May 26, 2026

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Employee Rating

As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to as More

by MTOMAZOVICH
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell, Mike Dellas, Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue , Alex

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May 31, 2026

Biggers Chevrolet responded

Thank you for the kind words and positive review. Have a Wonderful day.

May 18, 2026

Dealership Rating
Employee Rating

They do a good job I been there for 5 years now And always have a great time there More

by m0n11989urfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Yari Arredondo

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May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 30, 2026

Dealership Rating
Employee Rating

They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops More

by iambarbs1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell, Mike Dellas, Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue

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May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 15, 2026

Dealership Rating
Employee Rating

The best people to do business with. Would not go anywhere else. Thank you Brian! More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Westphal, Major Mitchell, Roger Gutierrez, Mike Dellas, Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue, Russell Shores

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Apr 28, 2026

Biggers Chevrolet responded

Thank you for your business and it was our pleasure to serve you. Happy Trails.

March 31, 2026

Dealership Rating
Employee Rating

I'm not satisfied with the service. I think they didn't change the oil in my car properly More

by Produccionucla
Recommend Dealer
No

Other Employees Tagged: Brian Pena

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Apr 02, 2026

Biggers Chevrolet responded

We are very sorry to hear about your experience and understand your concern regarding the oil change, this is certainly not the level of service we aim to provide. We take matters like this seriously and would appreciate the opportunity to look into this right away. Unfortunately, we are unable to identify your visit based on this review alone. Please contact our Service Director, Roger Gutierrez, at your earliest convenience so we can review your vehicle’s service and make things right. Your satisfaction is very important to us, and we want to ensure your vehicle was properly taken care of. We appreciate you bringing this to our attention and hope to hear from you soon.

March 10, 2026

Dealership Rating
Employee Rating

Entire staff was provided top tier service and got me in and out as promise More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Gutierrez, Mike Dellas, Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue , Dan Moore

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Mar 11, 2026

Biggers Chevrolet responded

We’re glad to hear that our team provided top-tier service and that everything was completed as promised while getting you in and out quickly. Delivering efficient and reliable service is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Roger, Mike D., Mike M., Brian, Yari, Rebecca, Jill, and Dan. It takes a strong team effort to create experiences like the one you described, and we’ll be sure to share your kind feedback with them. Thank you for choosing Biggers Chevrolet. We look forward to assisting you again at your next visit! 🚗🔧

February 28, 2026

Dealership Rating
Employee Rating

Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish! More

by CSMENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Roger Gutierrez, Mike Dellas, Yari Arredondo, Rich Altenhoff, Rebecca Proctor, Jill Hogue, Russell Shores

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Mar 09, 2026

Biggers Chevrolet responded

We’re glad to hear that your oil change was quick and professionally handled from start to finish. Providing efficient, high-quality service every time you visit is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Jim, Roger, Mike, Brian, Yari, Rich, Rebecca, Jill, and Russell. It takes a great team to deliver the level of service our customers expect, and we’ll be sure to share your kind feedback with them. Thanks again for choosing Biggers Chevrolet. We look forward to taking care of you and your vehicle on your next visit! 🚗🔧

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