Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

Contact Me
4.8
30 Reviews

Dealership Experience

5 yrs, 1 mo

4.8

30 Reviews

Write a Review

30 Reviews of Mike Matthews

May 26, 2026

Dealership Rating
Employee Rating

As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to as More

by MTOMAZOVICH
Recommend Dealer
Yes
May 31, 2026

Biggers Chevrolet responded

Thank you for the kind words and positive review. Have a Wonderful day.

May 18, 2026

Dealership Rating
Employee Rating

They do a good job I been there for 5 years now And always have a great time there More

by m0n11989urfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo

May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

May 14, 2026

Dealership Rating
Employee Rating

Service writers are always attentive when discussing how I describe issues with my vehicle. Never assume anything and will ask for further details in order to get the best picture possible of any problems. More

by michael.oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

May 13, 2026

Dealership Rating
Employee Rating

Mike in service was great! Fixed the problem an had my car ready the same day. More

by rlindsey47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 30, 2026

Dealership Rating
Employee Rating

They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops More

by iambarbs1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 15, 2026

Dealership Rating
Employee Rating

The best people to do business with. Would not go anywhere else. Thank you Brian! More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Biggers Chevrolet responded

Thank you for your business and it was our pleasure to serve you. Happy Trails.

March 27, 2026

Dealership Rating
Employee Rating

The do solid work. They are timely and honest. We always trust it will be done right at Biggers More

by jeffachristiansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell , Dan Moore

Apr 02, 2026

Biggers Chevrolet responded

We truly appreciate your continued trust in our team. Hearing that you count on us for solid, timely, and honest work—and that you know the job will be done right—means everything to us. Major, Mike, and Dan will be glad to know their efforts are making a positive impact! Thanks again for choosing Biggers Chevy. We look forward to taking care of you for many more visits ahead!

March 14, 2026

Dealership Rating
Employee Rating

great and friendly service Mike understood my problem with my 2025 Equinox and due a diagnostics on the vehicle. They found some issues and reinstalled the software which fixed the problem. In closing More

by rtk7049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coke Lafollette

Mar 19, 2026

Biggers Chevrolet responded

Thank you for the great review! We’re glad to hear Mike took the time to understand your concern and that our team was able to diagnose and resolve the issue with your 2025 Equinox. We truly appreciate your recommendation and your trust in our service department. We’ll be sure to share your kind words with Mike and the team! Thanks again, The Biggers Chevy Team 🚗

March 13, 2026

Dealership Rating
Employee Rating

Knowledgeable and efficient. I am beyond happy with the service done on my vehicle. The complementary shuttle service is a plus. More

by carolina777sofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re so glad to hear you were happy with the knowledgeable and efficient service on your vehicle. It’s great to know the complimentary shuttle made your experience even better. We’ll be sure to share your kind words with Mike—he’ll really appreciate it! Thanks again, The Biggers Chevy Team 🚗

March 10, 2026

Dealership Rating
Employee Rating

Entire staff was provided top tier service and got me in and out as promise More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Biggers Chevrolet responded

We’re glad to hear that our team provided top-tier service and that everything was completed as promised while getting you in and out quickly. Delivering efficient and reliable service is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Roger, Mike D., Mike M., Brian, Yari, Rebecca, Jill, and Dan. It takes a strong team effort to create experiences like the one you described, and we’ll be sure to share your kind feedback with them. Thank you for choosing Biggers Chevrolet. We look forward to assisting you again at your next visit! 🚗🔧

1

Dealership Inventory (169 Vehicles)

new 2026 Chevrolet Suburban car, priced at $91,393
2026 Chevrolet Suburban
new
Polar White Tricoat exterior
Unknown
Four-wheel Drive
new 2026 Chevrolet Equinox car, priced at $32,612
2026 Chevrolet Equinox
new
Summit White exterior
CVT
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $43,767
2026 Chevrolet Traverse
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
used 2024 Chevrolet Silverado 3500 car, priced at $73,914
2024 Chevrolet Silverado 3500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Express 2500 car, priced at $51,211
2025 Chevrolet Express 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2020 Buick Enclave car, priced at $22,963
2020 Buick Enclave
used
White Frost Tricoat exterior
Automatic
Front-wheel Drive