Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
53 Reviews

Dealership Experience

5 yrs, 7 mos

4.8

53 Reviews

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53 Reviews of Mike Matthews

October 31, 2026

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Employee Rating

The service was timely and professional-a bit costly. But I feel that Biggers doesa quality job on any repairs that I've had done. More

by CREEKMOM54
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2026

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Everyone at the store is so helpful and professional. I dont know of a better service department!! More

by Ogerr46
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Recommend Dealer
Yes
Oct 19, 2026

Biggers Chevrolet responded

Thank you for the incredible compliment! Hearing that you can't imagine a better service department means a great deal to all of us at Biggers Chevrolet. Our team works hard to deliver professional, helpful service and earn your trust with every visit. We'll be sure to share your kind words with Bruce, Mike, Brian, Yari, Rebecca, Jill, and the entire service team. We truly appreciate your loyalty and look forward to taking care of you and your Chevrolet for years to come.

September 30, 2026

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Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs More

by colagirl6
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Recommend Dealer
Yes
Oct 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re glad our Biggers Chevrolet team provided you with knowledgeable, friendly, and efficient service. Earning your trust with your vehicle’s repairs means a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back the next time you need us.

September 26, 2026

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Everyone very helpful and willing to help out as needed. Also gao a ride home as well. More

by BJAROSZ64
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Recommend Dealer
Yes
Sep 29, 2026

Biggers Chevrolet responded

Thank you for sharing your experience! We’re glad our team was helpful and made your service visit as convenient as possible, including getting you a ride home. We truly appreciate you choosing Biggers Chevrolet and look forward to assisting you again!

September 18, 2026

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Whether in service or sales they are always ready help out. Also nice to a ride home while waiting for car to get fixed. More

by BJAROSZ64
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2026

Biggers Chevrolet responded

Thank you for the great review and recommendation! We’re happy to hear that both our sales and service teams are always ready to help and that the ride home made your service visit more convenient. Mike, Brian, Yari, Rebecca, Jill, and the entire Biggers Chevy team truly appreciate your continued trust. We look forward to taking care of you again! — The Biggers Chevy Team

September 16, 2026

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Service done. Oil changed and tires rotated per maintenance schedule. Service personal very professional. Thanks More

by razz6837
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Recommend Dealer
Yes
Sep 17, 2026

Biggers Chevrolet responded

Thank you for the great 5-star review! We’re glad your oil change and tire rotation were completed as scheduled and that our service team provided a professional experience. We appreciate you trusting Biggers with your vehicle’s maintenance and look forward to taking care of you again!

August 30, 2026

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Jesse was very courteous and professional. He explained what problems that was founded with my truck and recommended what should be taken care of 1st and so forth. More

by AELLISBROWN
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Recommend Dealer
Yes
Sep 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad Jesse provided courteous, professional service and took the time to clearly explain your truck’s needs and help prioritize the recommended repairs. We’ll be sure to share your kind words with him. Thank you for trusting Biggers with your truck—we truly appreciate your business!

August 30, 2026

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Great service. Answered all questions thoughtfully. Took extra steps to find out if weird noise was noticed by other owners More

by kraulli
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Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas

Sep 01, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re glad our team took the time to thoughtfully answer your questions and went the extra mile to investigate the unusual noise you were experiencing. Providing thorough, attentive service is important to us. We truly appreciate your trust in Biggers and look forward to assisting you again!

August 22, 2026

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I've been going through your service department since the purchase of my Malibu in 2012. I've always had good service from my advisors over the years. Very helpful and professional. Thank you. More

by DELVERD
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Recommend Dealer
Yes
Aug 27, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty over the years! It means so much to know you’ve trusted our service team with your Malibu since 2012. We’re glad our advisors have consistently provided the helpful and professional service you deserve. Thank you for continuing to choose Biggers—we truly appreciate your trust and look forward to serving you for many more years!

August 18, 2026

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Biggers is the best. I’ve bought 5 cars there. You can always count on them for courtesy and commitment with them More

by thelmayoung25
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Recommend Dealer
Yes
Aug 19, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty and for choosing Biggers for five vehicles! We truly appreciate the trust you’ve placed in our team over the years. It means so much to know that you can always count on us for courteous, committed service. We’re grateful to have you as part of the Biggers family and look forward to serving you for many more years to come!

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