Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
35 Reviews

Dealership Experience

5 yrs, 3 mos

4.8

35 Reviews

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35 Reviews of Mike Matthews

July 12, 2026

Dealership Rating
Employee Rating

It always irritates me when you charge for “extra” materials! You quote a price and then tack on extras. It seems to me to be an automatic tip. After years of practice you shouldn’t need “extras” for More

by KAT33052
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2026

Dealership Rating
Employee Rating

2 Mikes, service advisor and service manager, are the best in the industry. They take great care of me and my Corvette More

by CHIP_E
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Jill Hogue

Jun 30, 2026

Biggers Chevrolet responded

Thank you for the amazing 5-star review! We know how important your Corvette is, and it's our pleasure to help keep it in top condition. Thank you for your trust and loyalty to Biggers Chevy—we look forward to seeing you and your Corvette again at your next visit!

June 24, 2026

Dealership Rating
Employee Rating

The entire staff at Biggers Chevrolet has never failed to deliver excellent, timely service. As always, I'm 100% satisfied with my experience at Biggers Chevrolet. More

by FGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter

Jun 24, 2026

Biggers Chevrolet responded

Thank you for your continued trust in Biggers Chevrolet and for sharing this wonderful 5-star review! We're honored to hear that our team consistently delivers the excellent and timely service you expect. It means a lot to us to know that you leave 100% satisfied with each experience! We truly appreciate your loyalty and look forward to serving you for many years to come!

June 04, 2026

Dealership Rating
Employee Rating

Another great experience with Biggers Chevrolet service/parts department. Mike in service took time to explain things to me and assisted me in ordering parts for my Corvette. More

by MAJORHYPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

Jun 12, 2026

Biggers Chevrolet responded

Thank you for the positive review. Have a Great Day.

June 01, 2026

Dealership Rating
Employee Rating

I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues! More

by NANETTE391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Biggers Chevrolet responded

Thank you for the Kind words. Have a Great Day.

May 26, 2026

Dealership Rating
Employee Rating

As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to as More

by MTOMAZOVICH
Recommend Dealer
Yes
May 31, 2026

Biggers Chevrolet responded

Thank you for the kind words and positive review. Have a Wonderful day.

May 18, 2026

Dealership Rating
Employee Rating

They do a good job I been there for 5 years now And always have a great time there More

by m0n11989urfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo

May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

May 14, 2026

Dealership Rating
Employee Rating

Service writers are always attentive when discussing how I describe issues with my vehicle. Never assume anything and will ask for further details in order to get the best picture possible of any problems. More

by michael.oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

May 13, 2026

Dealership Rating
Employee Rating

Mike in service was great! Fixed the problem an had my car ready the same day. More

by rlindsey47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 30, 2026

Dealership Rating
Employee Rating

They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops More

by iambarbs1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

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