Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
47 Reviews

Dealership Experience

5 yrs, 4 mos

4.8

47 Reviews

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47 Reviews of Mike Matthews

August 30, 2026

Dealership Rating
Employee Rating

Jesse was very courteous and professional. He explained what problems that was founded with my truck and recommended what should be taken care of 1st and so forth. More

by AELLISBROWN
Service Price Transparency
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Recommend Dealer
Yes

August 30, 2026

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Great service. Answered all questions thoughtfully. Took extra steps to find out if weird noise was noticed by other owners More

by kraulli
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Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas

August 22, 2026

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I've been going through your service department since the purchase of my Malibu in 2012. I've always had good service from my advisors over the years. Very helpful and professional. Thank you. More

by DELVERD
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Recommend Dealer
Yes
Aug 27, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty over the years! It means so much to know you’ve trusted our service team with your Malibu since 2012. We’re glad our advisors have consistently provided the helpful and professional service you deserve. Thank you for continuing to choose Biggers—we truly appreciate your trust and look forward to serving you for many more years!

August 18, 2026

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Biggers is the best. I’ve bought 5 cars there. You can always count on them for courtesy and commitment with them More

by thelmayoung25
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Recommend Dealer
Yes
Aug 19, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty and for choosing Biggers for five vehicles! We truly appreciate the trust you’ve placed in our team over the years. It means so much to know that you can always count on us for courteous, committed service. We’re grateful to have you as part of the Biggers family and look forward to serving you for many more years to come!

August 09, 2026

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My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service! More

by TBYRNE12
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Recommend Dealer
Yes
Aug 10, 2026

Biggers Chevrolet responded

Thank you. We Aim to Please. Have a Great Day.

August 07, 2026

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The Assistant Service Manager, Mike Matthews, was outstanding. He went over and above to help us with our bumper-to-bumper warranty, unfortunately to no avail. It was not his fault our extended warra More

by 2FELTGENS
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Recommend Dealer
Yes
Aug 10, 2026

Biggers Chevrolet responded

Thank you for the kind words. We think Mike is Great too. Have a Great Day.

August 02, 2026

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As always, Biggers service team kind, polite and my car was finished exactly when they told me it would be. Thank you! More

by toddnmegs
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Recommend Dealer
Yes
Aug 04, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We're happy to hear that our Biggers Chevrolet service team continues to provide the kind, professional, and reliable experience you expect. We know your time is valuable, and we're glad we could complete your service right on schedule. We truly appreciate your continued trust and look forward to taking care of you and your vehicle for many miles to come!

July 29, 2026

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Had a time crunch to get my truck fixed for a trip. Got me right in and got my truck fixed in time to save trip. Kudos to Mike Mathew’s More

by JK8573
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Recommend Dealer
Yes
Jul 30, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We're so glad we could get your truck in quickly and have it ready in time for your trip. Providing timely, dependable service is always our goal, and we're thrilled Mike helped make that happen. We'll be sure to pass along your kind words to him. Thank you for choosing Biggers Chevrolet, and we hope you had a great trip!

July 24, 2026

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Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support More

by MCKC23
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Recommend Dealer
Yes
Jul 28, 2026

Biggers Chevrolet responded

Thank you for your incredible review and for your loyalty since 1996! It means so much to know that Biggers Chevrolet has been your trusted choice for mechanical service for so many years. We're grateful for your kind words about our sales, service, and finance teams, and we'll be sure to share your appreciation with them. Thank you for continuing to put your trust in us—we truly value your support and look forward to serving you for many more years to come!

July 23, 2026

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Employee Rating

Amaan Mirza was awesome to work with for this purchase. It took me several months/visits to make my final decision, and Amaan was personable, patient, knowledgeable, with no "high pressure" tactics. This i More

by mrmark34
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amaan Mirza

Jul 28, 2026

Biggers Chevrolet responded

Thank you for taking the time to share your experience and for choosing Biggers Chevrolet for such an important purchase! We're thrilled to hear that Amaan made the process comfortable and enjoyable with his patience, knowledge, and no-pressure approach. Congratulations on your first new car in decades—we're so glad you're loving your new vehicle and felt confident in the deal you received. We're also happy to hear Mike was able to make the post-purchase process smooth and helpful. The greatest compliment we can receive is your recommendation, so thank you for referring your friend to Amaan. We truly appreciate your trust and look forward to being here for you throughout your ownership experience. Enjoy your new Chevy!

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