Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews | Page 2

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
47 Reviews

Dealership Experience

5 yrs, 4 mos

4.8

47 Reviews

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47 Reviews of Mike Matthews

July 17, 2026

Dealership Rating
Employee Rating

Excellent facility which is run very well by management. Everyone in service is courteous efficient. The work is usually completed on time. My service advisor Mike Matthews is excellent! More

by RCHATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Biggers Chevrolet responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you've consistently had such positive experiences with our service department. Providing courteous, efficient service and completing work on time is what we strive for every day. We're especially happy to hear that Mike Matthews has taken such great care of you—we'll be sure to share your kind words with him. Thank you for choosing Biggers Chevrolet, and we look forward to serving you again!

July 14, 2026

Dealership Rating
Employee Rating

Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they h More

by maginca@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Biggers Chevrolet responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team. Providing a professional, friendly, and helpful experience is what we strive for every day, and we're glad to hear our staff went the extra mile to make your visit a positive one. It's great to know you felt comfortable asking questions and that our team was able to help every step of the way. Thank you for choosing Biggers Chevrolet—we look forward to serving you again in the future!

July 12, 2026

Dealership Rating
Employee Rating

It always irritates me when you charge for “extra” materials! You quote a price and then tack on extras. It seems to me to be an automatic tip. After years of practice you shouldn’t need “extras” for More

by KAT33052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Biggers Chevrolet responded

Thank you for bringing this to our attention. Roger (our service manager) has an open door policy and would love to know how we can serve you better as we are very transparent into each repair order with our customers. Would you mind calling Roger when you see this response. Thank you.

June 29, 2026

Dealership Rating
Employee Rating

2 Mikes, service advisor and service manager, are the best in the industry. They take great care of me and my Corvette More

by CHIP_E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Jill Hogue

Jun 30, 2026

Biggers Chevrolet responded

Thank you for the amazing 5-star review! We know how important your Corvette is, and it's our pleasure to help keep it in top condition. Thank you for your trust and loyalty to Biggers Chevy—we look forward to seeing you and your Corvette again at your next visit!

June 24, 2026

Dealership Rating
Employee Rating

The entire staff at Biggers Chevrolet has never failed to deliver excellent, timely service. As always, I'm 100% satisfied with my experience at Biggers Chevrolet. More

by FGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter

Jun 24, 2026

Biggers Chevrolet responded

Thank you for your continued trust in Biggers Chevrolet and for sharing this wonderful 5-star review! We're honored to hear that our team consistently delivers the excellent and timely service you expect. It means a lot to us to know that you leave 100% satisfied with each experience! We truly appreciate your loyalty and look forward to serving you for many years to come!

June 04, 2026

Dealership Rating
Employee Rating

Another great experience with Biggers Chevrolet service/parts department. Mike in service took time to explain things to me and assisted me in ordering parts for my Corvette. More

by MAJORHYPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

Jun 12, 2026

Biggers Chevrolet responded

Thank you for the positive review. Have a Great Day.

June 01, 2026

Dealership Rating
Employee Rating

I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues! More

by NANETTE391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Biggers Chevrolet responded

Thank you for the Kind words. Have a Great Day.

May 26, 2026

Dealership Rating
Employee Rating

As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to as More

by MTOMAZOVICH
Recommend Dealer
Yes
May 31, 2026

Biggers Chevrolet responded

Thank you for the kind words and positive review. Have a Wonderful day.

May 18, 2026

Dealership Rating
Employee Rating

They do a good job I been there for 5 years now And always have a great time there More

by m0n11989urfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo

May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

May 14, 2026

Dealership Rating
Employee Rating

Service writers are always attentive when discussing how I describe issues with my vehicle. Never assume anything and will ask for further details in order to get the best picture possible of any problems. More

by michael.oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

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