23 Reviews
Write a Review23 Reviews of Russell Shores
November 05, 2026
The employees that I dealt with were very helpful, informative and knowledgeable about their job. I was informed every step of the way. informative and knowledgeable about their job. I was informed every step of the way. More
Other Employees Tagged: Bruce Westphal, Jennifer Paluch, Yari Arredondo
November 05, 2026
We came in to lease another vehicle from this dealership. So far we are very happy with the Trax that we are leasing. Thank you to Jeff Purcell for working with us and answering all of our questions during So far we are very happy with the Trax that we are leasing. Thank you to Jeff Purcell for working with us and answering all of our questions during this process. More
Other Employees Tagged: Jeff Purcell
October 10, 2026
Great experience, Hugo too the time to listen to what I wanted. His persistence efforts have paid off. Ali was able to close the deal with what I was looking for. It would have been nice to see the vehicle wanted. His persistence efforts have paid off. Ali was able to close the deal with what I was looking for. It would have been nice to see the vehicle during daylight hours before taking it home, but I'm confident the Biggers Chevrolet team will address the few things I've uncovered. Overall great experience and highly recommended. More
Other Employees Tagged: Ali Nauraiz, Hugo Arias, Joe Graves
September 01, 2026
The customer service was excellent. My sales rep was knowledgeable and could answer all my questions. He also wasn’t afraid to say he didn’t know, but would go and get the information t My sales rep was knowledgeable and could answer all my questions. He also wasn’t afraid to say he didn’t know, but would go and get the information to answer my questions. I would definitely go back for another vehicle in the future. More
Other Employees Tagged: Jose Velasquez , Freddy C.
August 05, 2026
We were looking for a new used vehicle for the wife. The online ad listed one for $5K below KBB, and it checked all the boxes. We called and spoke with Fredy Cruz. He emailed us all the information they The online ad listed one for $5K below KBB, and it checked all the boxes. We called and spoke with Fredy Cruz. He emailed us all the information they had on the vehicle. We went in, and the vehicle was everything they said it was. The price was pretty fixed, and we knew her trade-in was not the best. Fredy worked with us to make the finance numbers palatable and overall made the experience as pleasurable as buying a car can be. Russell in Finance was quick, to the point, explained everything, and not the least bit pushy. He is good at what he does. I would definitely recommend Biggers to anyone looking for a positive car-buying experience. More
Other Employees Tagged: Fredy Cruz Sale Dept.
August 02, 2026
Wanting a color outside the dull black, white or grey, the car and color I wanted was available the car and color I wanted was available More
Other Employees Tagged: Jose Velasquez , Diego Montes
July 24, 2026
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years.. More
Other Employees Tagged: Jim Leichter, Coke Lafollette, Mike Dacheff, Mike Matthews
July 19, 2026
We had a good experience. We had all financing done the night before we can in and we were there less than 2 hours including our test drive. We had all financing done the night before we can in and we were there less than 2 hours including our test drive. More
Other Employees Tagged: Jason Andrade
July 18, 2026
This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others. More
Other Employees Tagged: Ali Nauraiz, Joe Graves , Mike Lucier, Rafal Sterkowiec
July 17, 2026
Hugo was amazing! ! He was a consistent communicator, hardworking and got us an amazing deal. I would recommend everyone visit and ask for him. He was also super kind, ! He was a consistent communicator, hardworking and got us an amazing deal. I would recommend everyone visit and ask for him. He was also super kind, informative, personable and very understanding to make a deal, thank you!! More
Other Employees Tagged: Hugo Arias, Joe Graves

