Jeff Purcell
Jeff Purcell at Biggers Chevrolet

Jeff Purcell

Sales Associate

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Jeff Purcell

November 05, 2026

Dealership Rating
Employee Rating

We came in to lease another vehicle from this dealership. So far we are very happy with the Trax that we are leasing. Thank you to Jeff Purcell for working with us and answering all of our questions during More

by carolynjebs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Shores

October 28, 2026

Dealership Rating
Employee Rating

Jeff was an excellent salesman. Thank you to Jeff and his team for helping us find a new car. More

by ams7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena

Oct 30, 2026

Biggers Chevrolet responded

Thank you for the wonderful review and for choosing Biggers Chevrolet! We're happy to hear Jeff Purcell and Brian Pena helped make finding your new vehicle a great experience. We appreciate your kind words and your trust in our team. Enjoy your new Chevrolet, and welcome to the Biggers family!

September 12, 2026

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Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck…….. More

by rcooke007007
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Biggers Chevrolet responded

Thank you for the 5-star rating and for your kind words about our customer service and communication. We are, however, very concerned to hear about your missing radar detector. We take concerns regarding personal belongings very seriously and would like the opportunity to look into this further. Please contact our service management team directly so we can review the details of your visit and investigate what may have occurred. We appreciate you bringing this to our attention.

September 10, 2026

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Was with me all the way. This is customer service @ it's best. Great Job! More

by johnnieljasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amaan Mirza

Sep 17, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re thrilled to hear our team was there for you every step of the way and provided the level of customer service you deserve. Your kind words mean a lot to us. Thank you for choosing Biggers—we truly appreciate your support!

February 07, 2026

Dealership Rating
Employee Rating

Did a trade in everything was so easy, ask for special blue color and I got it, (love the color on this car)all my questions and concerns were resolve, thank you Biggers Chevrolet More

by patygtz5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Velasquez

Feb 13, 2026

Biggers Chevrolet responded

Thank you so much for your wonderful review and for choosing Biggers Chevrolet for your new vehicle! We’re thrilled to hear that your trade-in process was smooth and easy — that’s exactly what we aim for. Even better, we love that you were able to get the special blue color you wanted! There’s nothing like driving off in a vehicle that’s exactly how you envisioned it — and we’re so glad you’re loving the color. 💙 We’ll be sure to share your kind words with Jeff and Jose. It’s great to know they were able to answer all your questions and address your concerns along the way, making the entire experience seamless from start to finish. Congratulations on your new Chevrolet! If you ever need anything at all, we’re always here to help. Enjoy every mile! 🚗

January 29, 2026

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Always great friendly customer service, attention and care at Jerry Biggers Chevrolet , from all departments. More

by deckmoe
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mengler , Debbie Monteith

Feb 24, 2026

Biggers Chevrolet responded

Thank you so much for your kind words! We truly appreciate you recognizing the friendly service, attention, and care you receive from all of our departments. Providing a great experience across every part of our dealership is something we take pride in, and your feedback means a lot to our entire team. We look forward to continuing to serve you! — The Biggers Chevrolet Team

November 09, 2025

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Great dealership with honest people! We only buy from Bigger’s. Good communication and quick buying process. More

by Vikings55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell

Nov 12, 2025

Biggers Chevrolet responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear that our team’s honesty, communication, and efficiency have made your buying experience a positive one. We look forward to serving you again for years to come!

September 23, 2025

Dealership Rating
Employee Rating

Everyone at Biggers always greets me with a smile and a Good Morning. They are always willing to answer any questions and make having the car serviced a pleasant experience/ More

by FLO107
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marty Heffron, Dan and the lady at checkout. Sorry I didn't get her name

June 04, 2014

Dealership Rating

++ 100% Positive Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! More

by JJJJFish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 05, 2014

Dealership Rating

Follow Through!!! Many thanks to all the guys at Biggers Chevy! Your follow up to ensure the proper maintenance of our car, was very much appreciated. I reccommend Big More

by geni1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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