Joe Graves

Biggers Chevrolet responded

Thank you for choosing Biggers Chevrolet, especially from halfway across the country! We're glad Amaan Mirza and Joe Graves made your vehicle purchase simple and stress-free, even from a distance. Great customer service shouldn't depend on how many miles separate us. We appreciate your trust in our team and hope you enjoy your Chevrolet for many miles to come!

Biggers Chevrolet responded

Thank you for taking the time to share your feedback. While we’re glad to hear your salesperson was welcoming, we’re sorry that your concerns regarding tire safety were not fully addressed. Your safety and peace of mind are extremely important to us, and we understand how frustrating it can be to leave with unresolved concerns. We would appreciate the opportunity to review this situation with our management team and work toward a resolution. Thank you for bringing this to our attention.

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re thrilled to hear you had such a great car-buying experience with our team. It’s wonderful to know your salesperson made the process both fun and informative, and that your new Equinox EV was delivered clean, fully charged, and ready to go! We truly appreciate your kind words and your trust in Biggers Chevrolet. Congratulations on your new Equinox EV, and we wish you many happy miles ahead!

Biggers Chevrolet responded

Thank you for the wonderful 5-star review and for recommending Biggers Chevrolet! We're thrilled to hear that Hugo took the time to listen to your needs and that Ali helped make the deal come together. We also appreciate your feedback about not having the opportunity to view your vehicle in daylight before taking it home. We understand your concerns and encourage you to reach out to our team so we can review the items you've noticed. Thank you for trusting us with your vehicle purchase, and congratulations on your new Chevrolet!

Biggers Chevrolet responded

Thank you for the 5-star rating and for your kind words about our customer service and communication. We are, however, very concerned to hear about your missing radar detector. We take concerns regarding personal belongings very seriously and would like the opportunity to look into this further. Please contact our service management team directly so we can review the details of your visit and investigate what may have occurred. We appreciate you bringing this to our attention.

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We're so glad to hear you had a great experience with our team. It's great to know Octavio provided excellent service, answered all of your questions, and made the buying process clear and comfortable. We'll be sure to share your kind words with him. Thank you for choosing Biggers Chevrolet, and we look forward to seeing you again!

Biggers Chevrolet responded

Thank you so much for the kind words and the 5-star review! We're so glad our team was able to help you find the perfect vehicle for you and your family. It means a lot to know you felt well taken care of throughout the process. We truly appreciate your recommendation and hope you enjoy your new vehicle for many miles to come. Thanks for choosing Biggers Chevrolet!

Biggers Chevrolet responded

Thank you so much for your amazing 5-star review! We're thrilled to hear that Hugo made your car-buying experience such a positive one. His dedication to clear communication, hard work, and providing outstanding customer service truly makes a difference, and we're so glad he was able to help you find an amazing deal. We'll be sure to share your kind words with Hugo. Thank you for choosing Biggers Chevrolet and for your recommendation—we hope you enjoy your new vehicle for many miles to come!

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We're thrilled to hear you had a great experience purchasing your vehicle and that you received excellent customer service. We'll be sure to pass along your kind words to Fredy—he'll be happy to know he made such a positive impression. We truly appreciate your trust in Biggers Chevrolet and look forward to helping you with your next vehicle. Enjoy your new ride!

Biggers Chevrolet responded

Thank you for the positive review. Have a Great Day.