Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews | Page 3

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
30 Reviews

Dealership Experience

5 yrs, 1 mo

4.8

30 Reviews

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30 Reviews of Mike Matthews

November 30, 2025

Dealership Rating
Employee Rating

They got me in, completed the work, and did it in a timely manner. The sales rep was friendly and honest. More

by stepthome88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Biggers Chevrolet responded

Thank you for the great review! We're so glad to hear that your visit went smoothly and that everything was completed in a timely manner. It’s wonderful to know that Mike Matthews made a positive impression with his honesty and friendly service. We appreciate your trust in Biggers Chevy and look forward to helping you again in the future!

November 30, 2025

Dealership Rating
Employee Rating

Great service. No haggling. In and out with a new truck in under an hour. More

by randyholloway31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez

Dec 01, 2025

Biggers Chevrolet responded

Thank you, Randy! We' are thrilled to hear that your experience was smooth, straightforward, and efficient. No haggling, just great service and that’s exactly what we strive for! We will be sure to pass along your kind words to Mike Dellas, Mike Matthews, and the rest of the team who helped make it happen. Enjoy your truck, and thank you again for choosing Biggers Chevy.

November 28, 2025

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Employee Rating

Very clean waiting area, prompt and nice service advisers. Very organized appointment schedule. I like the valet service. More

by lablovr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you so much for taking the time to leave this great review! We're thrilled to hear that you enjoyed the cleanliness of our waiting area, the prompt and friendly service from our advisors, and the convenience of our organized scheduling and valet service. Providing a smooth and comfortable experience for our customers is something we take pride in, and it's wonderful to know it made a positive impression on you. We truly appreciate your support and look forward to welcoming you back to Biggers Chevy for your next visit! Warm regards, The Biggers Chevy Team

November 16, 2025

Dealership Rating
Employee Rating

Customer service is awesome. A great team of professionals. I bought my car there and will continue to. More

by TODDMESCALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Providing awesome customer service is something we truly take pride in, and we’re grateful for your continued trust — from your car purchase to your service visits. We’ll be sure to pass along your compliments to Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. You're always welcome here at Biggers Chevy, and we look forward to serving you for many miles to come! With appreciation, The Biggers Chevy Team

November 16, 2025

Dealership Rating
Employee Rating

Helpful informative people fixed my vehicle fairly quickly polite and professional good service would recommend More

by murph3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you for the great review! We're so glad to hear that our team was helpful, informative, and professional throughout your visit. It's wonderful to know your vehicle was serviced quickly and that you felt well taken care of. We’ll be sure to share your kind words with Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena — they’ll really appreciate the recognition. Thanks again for recommending us, and we look forward to assisting you again at Biggers Chevy! Best regards, The Biggers Chevy Team

November 03, 2025

Dealership Rating
Employee Rating

Great service thanks Mike and team. Inspection and service done in timely manner. Great communciation More

by GGEEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Biggers Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Mike and the team provided timely service with clear communication. We truly appreciate your feedback and look forward to serving you again!

November 01, 2025

Dealership Rating
Employee Rating

Like shuttle service. Service was friendly. Got it gone quickly as with all dealerships labor is much more. More

by JBQUARTER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Biggers Chevrolet responded

Thanks for the review! We’re glad to hear that you enjoyed our shuttle service and that Mike and the team took care of your vehicle quickly. We truly appreciate your business and understanding — we’ll continue to work hard to deliver great value and friendly service every time. 💙🚗 – The Biggers Chevrolet Service Team #BiggersChevy #DrivenToServe

November 01, 2025

Dealership Rating
Employee Rating

BEST SERVICE TEAM EVER. ALWAYS A GREAT EXPERIENCE WHEN COMING IN FOR SERVICE. THE BEST! More

by EINIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez, DANIEL

Nov 01, 2025

Biggers Chevrolet responded

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear you always have a great experience with our service team. Mike, Eddie, Brian, and the rest of the crew truly appreciate your trust and loyalty — we’ll keep working hard to live up to “the best!” 💙🚗 – The Biggers Chevrolet Service Team

October 26, 2025

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Employee Rating

Friendly and informative greeting when I arrived. Service was performed quickly and efficiently. Very happy with the service More

by nickmahan1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Biggers Chevrolet responded

Thank you for sharing your experience! We’re glad to hear our team provided a friendly welcome and efficient service. Your satisfaction means a lot to us, and we look forward to serving you again!

October 22, 2025

Dealership Rating
Employee Rating

Customer service is always great and service guy follow with the customer about issue found with my car. All the service guy are friendly . I like that the dealership has a valet driver. More

by MAGEANCONTERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Biggers Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that our team keeps you informed and that you enjoy the friendly service—and our valet option. We truly appreciate your feedback and look forward to serving you again!

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