Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews | Page 3

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
32 Reviews

Dealership Experience

5 yrs, 2 mos

4.8

32 Reviews

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32 Reviews of Mike Matthews

December 22, 2025

Dealership Rating
Employee Rating

This time the service writer actually did what I asked In and out in a hour on a Friday that’s saying something.most of the time they are to busy to really pay attention to what I’m saying when I brin More

by RICHARD.SEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Biggers Chevrolet responded

Thank you for your honest feedback, Richard. We're glad to hear that this visit met your expectations and that the team was able to get you in and out in under an hour — especially on a busy Friday! We appreciate you recognizing the improvement, and we’ll continue working to ensure every visit receives the attention it deserves. Thanks again for choosing Biggers Chevy! #BiggersChevy #CustomerFeedback #StrivingForExcellence

December 07, 2025

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I came in for oil change & tire rotation without an appointment. They fit me in and I was out in under 2 hours. More

by MARK_OLESEN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell, Mike Dellas, Brian Pena , Eddie Iniguez

Dec 08, 2025

Biggers Chevrolet responded

Hi Mark, Thank you so much for taking the time to share your experience! We are glad to hear that our service team was able to get you in for your oil change and tire rotation without an appointment and have you back on the road in under two hours. We' will be sure to pass along your appreciation to Major Mitchell, Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. They take pride in providing efficient, quality service with transparency, and it means a lot to know that came through during your visit. We look forward to seeing you again at Biggers Chevy. Thanks again for choosing us! Warm regards, The Biggers Chevrolet Team

November 30, 2025

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They got me in, completed the work, and did it in a timely manner. The sales rep was friendly and honest. More

by stepthome88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Biggers Chevrolet responded

Thank you for the great review! We're so glad to hear that your visit went smoothly and that everything was completed in a timely manner. It’s wonderful to know that Mike Matthews made a positive impression with his honesty and friendly service. We appreciate your trust in Biggers Chevy and look forward to helping you again in the future!

November 30, 2025

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Great service. No haggling. In and out with a new truck in under an hour. More

by randyholloway31
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez

Dec 01, 2025

Biggers Chevrolet responded

Thank you, Randy! We' are thrilled to hear that your experience was smooth, straightforward, and efficient. No haggling, just great service and that’s exactly what we strive for! We will be sure to pass along your kind words to Mike Dellas, Mike Matthews, and the rest of the team who helped make it happen. Enjoy your truck, and thank you again for choosing Biggers Chevy.

November 28, 2025

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Very clean waiting area, prompt and nice service advisers. Very organized appointment schedule. I like the valet service. More

by lablovr67
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you so much for taking the time to leave this great review! We're thrilled to hear that you enjoyed the cleanliness of our waiting area, the prompt and friendly service from our advisors, and the convenience of our organized scheduling and valet service. Providing a smooth and comfortable experience for our customers is something we take pride in, and it's wonderful to know it made a positive impression on you. We truly appreciate your support and look forward to welcoming you back to Biggers Chevy for your next visit! Warm regards, The Biggers Chevy Team

November 16, 2025

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Customer service is awesome. A great team of professionals. I bought my car there and will continue to. More

by TODDMESCALL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Providing awesome customer service is something we truly take pride in, and we’re grateful for your continued trust — from your car purchase to your service visits. We’ll be sure to pass along your compliments to Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. You're always welcome here at Biggers Chevy, and we look forward to serving you for many miles to come! With appreciation, The Biggers Chevy Team

November 16, 2025

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Helpful informative people fixed my vehicle fairly quickly polite and professional good service would recommend More

by murph3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you for the great review! We're so glad to hear that our team was helpful, informative, and professional throughout your visit. It's wonderful to know your vehicle was serviced quickly and that you felt well taken care of. We’ll be sure to share your kind words with Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena — they’ll really appreciate the recognition. Thanks again for recommending us, and we look forward to assisting you again at Biggers Chevy! Best regards, The Biggers Chevy Team

November 03, 2025

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Great service thanks Mike and team. Inspection and service done in timely manner. Great communciation More

by GGEEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Biggers Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Mike and the team provided timely service with clear communication. We truly appreciate your feedback and look forward to serving you again!

November 01, 2025

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Like shuttle service. Service was friendly. Got it gone quickly as with all dealerships labor is much more. More

by JBQUARTER6
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Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Biggers Chevrolet responded

Thanks for the review! We’re glad to hear that you enjoyed our shuttle service and that Mike and the team took care of your vehicle quickly. We truly appreciate your business and understanding — we’ll continue to work hard to deliver great value and friendly service every time. 💙🚗 – The Biggers Chevrolet Service Team #BiggersChevy #DrivenToServe

November 01, 2025

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Employee Rating

BEST SERVICE TEAM EVER. ALWAYS A GREAT EXPERIENCE WHEN COMING IN FOR SERVICE. THE BEST! More

by EINIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Brian Pena , Eddie Iniguez, DANIEL

Nov 01, 2025

Biggers Chevrolet responded

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear you always have a great experience with our service team. Mike, Eddie, Brian, and the rest of the crew truly appreciate your trust and loyalty — we’ll keep working hard to live up to “the best!” 💙🚗 – The Biggers Chevrolet Service Team

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