Luis Santiago
Luis Santiago at Pat Lobb Toyota of McKinney
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Luis Santiago

Internet Sales Assistant Manager

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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3 Reviews
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3 Reviews

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3 Reviews of Luis Santiago

November 19, 2024

Dealership Rating
Employee Rating

The guy get out from his office, came to us, start using guilt tactics and was not willing to listen. On top of that, he was loud and I never expect that style of communication coming from a manager! Tha More

by Liam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

June 21, 2024

Dealership Rating
Employee Rating

Luis was easy to deal with when we purchased our new Tundra a few weeks back. He showed my wife and I the different features on a couple trim levels and we test drove 2 trucks. He was never rushed whe More

by Chris_R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your four stars review Chris! We appreciate you recognizing Luis. Next time, FIVE STARS is the goal. See you next time.

March 26, 2024

Dealership Rating
Employee Rating

Bought 2024 Camry SE, initially with negotiations and interactions with sales person (Jose) and sales manager (Norman) was great. I was so impressed and even telling my son of the experience. The day I s More

by Giero
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Norman Nguyen, Jose Morales , Hasan Amarneh

Mar 27, 2024

Pat Lobb Toyota of McKinney responded

Giero- your expectations are reasonable and we apologize for the defect on the inside panel and for not providing an orientation of your new Camry. Rest assured, we will get back on track with correcting the door issue and a proper delivery. FIVE STARS coming up.

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